Brittany Anthony

• Streamlined communication by managing correspondence between the CEO and external stakeholders.
• Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements, and personal errands for the CEO.
• Enhanced productivity with meticulous organization of documents and files for easy access and retrieval.
• Managed complex projects to successful completion, ensuring timely delivery of results to the CEO.
• Screened phone calls and emails to maximize the CEO's time.

• Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
• Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
• Managed daily room inventory to maximize occupancy rates and revenue generation.
• Implemented staff training programs, improving employee performance and team cohesion.
• Screened and Directed calls to create a flow of efficiency in the office.
• Managed health checks due to Covid

• Arrange calendar and set up business meetings with clientele for HR manager
• Answer, screen, and handle all phone calls for the human resources department as well as the entire office
• Bridge the gap between management and employees by addressing demands, grievances, and requests

• In charge of running background checks,screening, and provide input on new hires

• Served on the CRJ900, 76 passenger Regional Jet with 300+ hours of international and domestic flight time
• Ensured the comfort and safety of all passengers by providing excellent service consistent with Company Standards and FAA regulations
• Provided special help to passengers with special needs such as children, elders. and disabled persons

• Managed a variety of administrative tasks such as sending out emails, scheduling meetings, and answering multiple phone calls
• Welcomed guests by greeting them in person or on the phone
• Maintained customer and employer confidences by protecting confidential information

• Enhanced children''s emotional well-being by creating a nurturing and supportive environment.
• Promoted early literacy development by reading engaging stories and implementing age-appropriate activities.
• Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
• Improved communication skills among children through interactive group games and role-playing exercises.