Rhonda Jackson
Washington,DC
Summary
Results-focused professional adept at supporting executive leadership with precision and efficiency. Proven success in managing complex schedules, overseeing travel arrangements, and handling confidential information with discretion. Known for fostering team collaboration and delivering reliable support in dynamic environments, demonstrating strong organizational and communication skills.
Overview
16
16
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
DC Bar
Washington, DC
03.2023 - 02.2026
- Primary point of contact for internal and external stakeholders on matters about the Executive Office
- Liaison to the D.C. Bar Board of Governors and Board of Directors of the D.C. Bar Pro Bono Center, the D.C. Bar President. Provide general administrative support to the CEO and executive office.
- Manage communications between the DC Bar President, Board, CEO, staff, specific Board Committees, outside commissions, the D.C. Courts, and the Executive Office.
- Provide direct support to the CEO and General Counsel by managing and maintaining an active calendar of appointments, preparing correspondence that may be confidential and sensitive, and providing significant administrative assistance.
- Provide support in planning, coordination, and executing Board meetings.
- Schedule quarterly meetings with DC Circuit Court Chief Judges
- Ensure scheduling of all new employee orientations. While coordinating with human resources
- Research, prioritize, and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive and confidential nature, and determine the appropriate course of action, referral, or response.
- Coordinated and assisted in preparing materials and managing AV for various meetings; conducted research for committees and special projects; coordinated logistics and external events.
- Drafted memoranda, correspondence, and reports and maintained records and documents for committees and the Board.
- Handling inquiries on behalf of the CEO from the public and following up with Board and committee members.
- Assisted the General Counsel with confidential matters.
- Coordinate extensively supported external and bar/board committees and projects staffed by the CEO.
- Served as administrative liaison to Bar Presidents and Board, including support such as issuing corporate credit cards, coordinating meeting registration and travel, submitting expense reports, and managing security access.
- Provides administrative and other support to Executive Office team members on various projects.
- Travel coordination, expense reporting, scheduling, and hosting Zoom meetings.
Sr. Executive Assistant to Ex-Vice President and VP, Chief Marketing Officer
GEICO
Chevy Chase, MD
10.2017 - 11.2022
- Provided administrative support for the Executive Vice President and VP, Chief Marketing Officer
- Managed calendars, arranged domestic travel, and processed expense reports in Concur and designed and maintained filing system
- Sent daily correspondence on behalf of the CEO, EVP, and Chief Marketing Officer
- Processed invoices, check requests and reimbursements
- Managed a 3.5 million budget as the Chairman's Club Coordinator
- Provided overall onsite office management for the Executive Suite
- Worked closely with the Executive Assistant for the CEO and served as backup.
- Onboarded new C-Suite executives and trained and onboarded four new Executive Assistants, which included working with IT to get them in all systems, getting corporate credit cards, business cards, desks, and office.
- Worked with Executive Search Team Consultants (True Search) Caldwell) coordinating interviews of executive search candidates for the transformation of the C-suite team.
- Managed the Geico bi-annual Officer Meetings with Mr. Warren, including hotel and security detail.
- Worked closely with armed security for the CEO
- Direct contact person for all Regional Vice Presidents when visiting Chevy Chase, MD headquarters
- Managed annual Service Awards ceremony
- Coordinated the Annual officer's holiday party and managed contract with the hotel for the event.
Division Administrator
Abt Associates Inc.
Bethesda, MD
05.2013 - 03.2017
- Processed expense reports for division VP and senior staff
- Division Timekeeper oversaw time card submissions, actively managing time cards for all international staff.
- Drafted meeting agendas and transcribed minutes for project managers and project director's meetings
- Managed a heavy schedule for department meetings.
- Maintenance of division electronic files
- Exercised discretion in working with highly confidential and sensitive matters
- Worked on multiple projects concurrently while meeting deadlines and maintaining professionalism.
- Created and maintained various lists, new hires, terminations, and Emergency phone numbers
- IHD travel calendar updated monthly (this was a special imitative)
- Office Management
- Attended bi-weekly meetings with the Office Services Manager to manage division office space
- Prepared domestic office growth projections for division (quarterly)
- Coordinated with Office Services manager with Iron Mountain storage and tracking system
- Coordinated and worked on status transitions for staff to become telecommuters. Ensured proper documents were sent to the human resource department
- Provided daily support/communications and informal training to staff regarding corporate policies and procedures and department structures
- Ensured that new employees were consistently on board within the department so that the division ran smoothly.
- Daily submission of divisions' labor adjustment forms to payroll, assuring that all labor hours are correct
- Assisted international staff with time card problems with the Oracle accounting system
- Coordinated annual staff breakfast for all international division staff
- Assisted with the preparation of the Chief of Party conference
- Served as backup for the division VP executive assistant
Administrative Assistant
RTI International
Washington, D.C.
05.2010 - 05.2013
- Supported senior staff by preparing and managing communications, scanning documents, preparing materials, planning, and managing dedicated events
- Served as a liaison between other RTI offices in Washington, DC, and company headquarters in North Carolina
- Prepared and submitted travel and expense reports for senior staff
- Organized internal and external meetings, conferences, and catering
- Processed invoices, payment requests, vendors, procuring new furniture, ordered special equipment, and arranged office moves and set-ups
- Managed and ensured proper storage and electronic filing of documents as requested.
- Ensured continuous supply of hard copies of all division marketing materials was available.
- Produced documents outlining DC office administrative procedures for orientation for new hires.
- Prepared visa applications for division staff for all international travel.
- Assisted human resources with career fairs and personnel inquiries.
- Served as liaison with critical foreign policy organizations, which held joint events and events with universities to set up student visits. (e.g., American University, Harvard, and U Cal.) Tasks included communicating with university organizers, working with corporate facility security officer with background checks, soliciting speakers, securing meeting space, working with IT staff to ensure proper conference room setup, preparing name tags and information packets
Education
No Degree - Information Technology
Montgomery College
Rockville05-2023
Skills
- Executive support
- Expense reporting/Concur
- Microsoft Office
- Expense reporting
- Meeting planning
- Calendar management
- Travel arrangements
- Project planning
- Administrative support
- Business correspondence
- Resourceful
- Legal administrative support
- Schedule & calendar planning
- Office management
- Videoconference preparation
- Invoice processing
- Accounting
- File organization
- Multi-line phone proficiency
- Travel administration
- Mail management
- Customer Service-oriented
- Strong problem solver
- Phone etiquette
- Professional and mature
- Scheduling
- Schedule management
- Filing and data archiving
- Appointment setting
Affiliations
- Notary Public
Timeline
Executive Assistant to the Chief Executive Officer
DC Bar
03.2023 - 02.2026
Sr. Executive Assistant to Ex-Vice President and VP, Chief Marketing Officer
GEICO
10.2017 - 11.2022
Division Administrator
Abt Associates Inc.
05.2013 - 03.2017
Administrative Assistant
RTI International
05.2010 - 05.2013
No Degree - Information Technology
Montgomery College