Brittany A. Scott
Los Angeles,CA
Summary
Analytical-minded insurance professional with expertise in handling diverse insurance claims and ensuring accurate settlements. Proven track record of resolving complex cases efficiently and maintaining high customer satisfaction. Demonstrated ability to employ analytical thinking and effective communication skills in high-pressure environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Insurance Claims Adjuster
State Farm Insurance Co.
Los Angeles, CA
04.2023 - Current
- Conduct investigations of claims to confirm coverage and determine liability while maintaining best claims handling practices.
- Analyze claim data, trends, complex casualty, and litigated claims to minimize loss exposure.
- Collaborate with clients and stakeholders to gather necessary documentation for claims processing.
Independent Insurance Adjuster
B.A. Adjusters, LLC
Los Angeles, CA
01.2019 - 04.2023
- Assessed complex property damage, took photos, recorded statements on behalf of the carrier.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlements.
- Developed detailed reports outlining findings and recommendations for timely claim resolutions.
Studio Manager
Paramount Recording Studio
Los Angeles, CA
07.2017 - 10.2019
- Managed scheduling and logistics for studio bookings, maximizing studio utilization.
- Managed relationships with high-profile and celebrity clientele, ensuring strict confidentiality.
- Managed a staff of 40+ people across 9 facilities.
Internet Car Sales Manager
Clovis Volkswagen
Fresno, CA
06.2011 - 07.2017
- Analyzed sales performance metrics, identifying areas for improvement and growth opportunities.
- Led internet sales team to achieve quarterly targets through strategic planning and coaching.
- Met and exceeded monthly sales goals and service targets by cultivating customer relationships.
Education
Bachelor of Science - Film Production – Business Management and Directing
The Los Angeles Film School
Los Angeles, CA06-2021
Skills
- Trend analysis
- Risk analysis
- Claims investigation
- Time management
- Policy interpretation
- Legal compliance
- Analytical thinking
- QuickBooks
- Mac OS
- Microsoft Suite
- Xactimate
- Typing speed of 70 WPM
Certification
- Texas | Resident | No. 2853212
- Florida | Non-Resident | No. W869218
- Georgia | Non-Resident | No. 3825869
- State Farm Policy
- State Farm Auto
- State Farm Estimatics
- TWIA
Timeline
Senior Insurance Claims Adjuster
State Farm Insurance Co.
04.2023 - Current
Independent Insurance Adjuster
B.A. Adjusters, LLC
01.2019 - 04.2023
Studio Manager
Paramount Recording Studio
07.2017 - 10.2019
Internet Car Sales Manager
Clovis Volkswagen
06.2011 - 07.2017
Bachelor of Science - Film Production – Business Management and Directing
The Los Angeles Film School