Kendra Norwood
Mesquite,TX
Summary
Detail-oriented professional with extensive experience in the insurance industry. Skilled in claims assessment, negotiation, and compliance, fostering strong collaborations with policyholders and vendors to ensure timely resolutions and uphold company standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Insurance Claims Adjuster
E.L. Mcclinton LLC
03.2025 - Current
- Evaluated insurance claims to determine validity and compliance with policy terms.
- Collaborated with policyholders and vendors to gather necessary documentation for claims processing.
- Assessed damages through inspections and consultations with experts in relevant fields.
- Negotiated settlements between parties, ensuring fair resolutions aligned with company standards.
- Maintained accurate records of claims activities using industry-standard software tools.
Independent Insurance Adjuster
Alacrity Solution
05.2023 - 03.2025
- Conducted thorough investigations to assess property damage and liability in insurance claims
- Analyzed claim documentation to ensure compliance with industry regulations and company standards
- Collaborated with policyholders, contractors, and insurers to facilitate timely claim resolutions
- Developed detailed reports outlining findings and recommendations for claim adjustments
Auto/Senior Property Claims Adjuster
U.B.A LLC
02.2013 - 04.2023
- Evaluated property damage claims to determine coverage based on policy provisions and documentation.
- Collaborated with clients to gather detailed information and clarify claim circumstances for accurate assessments.
- Streamlined claims processing workflows, enhancing efficiency and reducing turnaround times for claim resolutions.
Education
High School Diploma -
John Tyler High School
Tyler, TXSkills
- Claims investigation
- Motivation and initiative
- Legal compliance
- Customer service
- Problem-solving
- Highly motivated
- Attention to detail
- Multitasking and organization
- Critical thinking
- Team collaboration
- Verbal and written communication
- Active listening
- Decision-making
- Quality control
- Workflow management
Certification
All Lines Adjuster License -Texas Resident State
Project Management-2017
Timeline
Senior Insurance Claims Adjuster
E.L. Mcclinton LLC
03.2025 - Current
Independent Insurance Adjuster
Alacrity Solution
05.2023 - 03.2025
Auto/Senior Property Claims Adjuster
U.B.A LLC
02.2013 - 04.2023
High School Diploma -
John Tyler High School