Brittany Atcheson
Lubbock
Summary
Dynamic and results-oriented professional with extensive experience in patient care and restaurant management. Excelled at Covenant Medical Group by enhancing patient flow and medication administration, showcasing strong multitasking and organizational skills. Proven track record in improving service quality and efficiency, with a focus on achieving exceptional customer satisfaction. Demonstrates a reliable team player attitude and a commitment to excellence.
Developed skills in fast-paced medical environment, excelling in patient interaction and administrative tasks. Demonstrated ability to manage patient records, coordinate appointments, and ensure seamless office operations. Seeking to transition into new field where these transferrable skills can contribute to organizational efficiency and patient satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CMA
Covenant Medical Group
04.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Prepared and administered medications to alleviate patient symptoms.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Verified insurance eligibility and coverage for patients.
Restaurant Shift Manager
PeiWei
10.2020 - 04.2022
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
- Trained new hires on company policies, procedures, and customer service expectations, contributing to a well-prepared workforce.
- Monitored employee food handling, safety and uniform requirements.
- Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.
- Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
Restaurant Manager
Cal's Convenience
07.2017 - 10.2020
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Education
Associate of Science - Registerd Nurse
South Plains College
Lubbock, TX01-2027
No Degree - Medical Assistant
Lubbock Medical Assistant School
Lubbock, TX01-2019
Skills
- Specimens collection and processing
- Patient care
- Medication administration
- Vital sign monitoring
- Multitasking and organization
- Blood pressure measurement
- Injection administration
- Sample collection procedures
- Direct patient care
- Reliable team player
- Patient flow management
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
CMA
Covenant Medical Group
04.2022 - Current
Restaurant Shift Manager
PeiWei
10.2020 - 04.2022
Restaurant Manager
Cal's Convenience
07.2017 - 10.2020
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Associate of Science - Registerd Nurse
South Plains College
No Degree - Medical Assistant
Lubbock Medical Assistant School
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