Brittany Bailey
Columbia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Forest Heights Elementary
Richland One School District
08.2022 - Current
- Incorporated Microsoft technology into lesson planning to create engaging, multi-dimensional lessons.
- Built positive relationships with parents to involve families in educational process.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Worked well in a team setting, providing support and guidance.
Work Study Intern
University Of South Carolina EdQuarters
09.2018 - 05.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with staff members to guarantee students received best possible customer service.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Customer Service Manager
Roses Express
08.2017 - 08.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Arts - Early Childhood Education
University of South Carolina - Columbia
Columbia, SC05.2024
Skills
- Microsoft Software Proficiency
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
Timeline
Forest Heights Elementary
Richland One School District
08.2022 - Current
Work Study Intern
University Of South Carolina EdQuarters
09.2018 - 05.2021
Customer Service Manager
Roses Express
08.2017 - 08.2018
Bachelor of Arts - Early Childhood Education
University of South Carolina - Columbia
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