Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Baker

West Linn,OR

Summary

Caring Peer Support Specialist build trust and rapport. Compassionate and empathetic with genuine concern for the well-being of peers.

Overview

15
15
years of professional experience

Work History

Peer Support Specialist

Central City Concern West Portland One Stop
Portland, Oregon
06.2024 - Current
  • Provided crisis intervention services to individuals in need of emotional and mental support.
  • Facilitated individual and group sessions to provide guidance and counseling.
  • Assisted clients with developing healthy coping skills to manage stressors.

Wait Staff Member

McCormick & Schmick's Seafood & Steaks
Portland, Oregon
03.2018 - 10.2019
  • Greeted and welcomed customers, providing them with menus.
  • Ensured that all orders were taken correctly and in a timely manner.
  • Provided excellent customer service to guests, ensuring they had an enjoyable experience.

Customer Service Representative

Nike Factory Store
Portland, OR
09.2009 - 10.2013
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Engaged customers through social media platforms to create a sense of community around the brand.
  • Provided detailed reports on promotional activities and sales results.
  • Provided customer service support during promotional events or when needed.

Education

High School Diploma -

David Douglas High School
Portland, OR
06-2008

Skills

  • Community services information
  • Appointment Scheduling
  • Leadership skills
  • Interpersonal abilities

Timeline

Peer Support Specialist

Central City Concern West Portland One Stop
06.2024 - Current

Wait Staff Member

McCormick & Schmick's Seafood & Steaks
03.2018 - 10.2019

Customer Service Representative

Nike Factory Store
09.2009 - 10.2013

High School Diploma -

David Douglas High School
Brittany Baker