Brittany Ball

• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Facilitated transitions of care between various healthcare settings, ensuring seamless continuity of services for optimal patient recovery.
• Streamlined healthcare delivery by efficiently managing caseloads, prioritizing tasks, and maintaining accurate documentation.
• Supported individuals with mental health disorders by developing personalized treatment plans and connecting them to appropriate community resources.

• Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
• Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
• Reduced errors in estimations by consistently double-checking calculations and verifying measurements on blueprints.
• Collaborated with project managers to ensure seamless communication between all parties involved, resulting in improved client satisfaction rates.
• Improved response times to clients'' inquiries by efficiently tracking submitted proposals and following up as needed.

• Enhanced patient experience by providing compassionate assistance throughout the admissions process.
• Improved accuracy in documentation by diligently reviewing and verifying patient insurance information, demographics, and medical history.
• Managed high call volumes to schedule appointments, verify insurance coverage, and address patient inquiries professionally.
• Collaborated with multidisciplinary team members to ensure seamless coordination of all aspects of patient care from admission to discharge.
• Maintained accurate records in electronic health system while safeguarding confidential patient information at all times.
• Contributed to positive work environment by fostering strong relationships among colleagues within the Admissions Department as well as other departments throughout the hospital.

Taking food orders and delivering food quickly

Provide information to help food and beverage selection

Provide strong communcation skill to customers

Collect payment

Perform any sidework duties