Brittany Ballentine
Memphis,Tn
Summary
To obtain a responsible position with a progressive organization that would utilize my skills and allow opportunities for advancement.
Professional Clerical Specialist with solid track record of delivering efficient administrative support and maintaining high standards. Known for strong organizational skills, attention to detail, and ability to streamline office operations. Highly effective in team collaboration and adaptable to changing needs, with focus on achieving results. Strong skills in document management, data entry, and customer service enhance overall productivity and ensure smooth workflow.
Overview
12
12
years of professional experience
Work History
Clerical Specialist
Shelby County Government
07.2022 - Current
- Performed various entry-level clerical and administrative duties under general supervision.
- Works in Immunization Program and participate in community outreach/vaccination events
- Receives vendor requests and coordinate events via Redcap
- Prepares encounters and claims through coding and billing via PTBMIS database and EHR system
- Assists in areas of administrative work including data entry
Health Investigator
Shelby County Government
11.2020 - 06.2022
- Duties included making outbound calls contacting anyone diagnosed with Covid-19 to determine exposure, symptoms, and make sure cases were in compliance with quarantine and isolation guidelines
Pick/Packer
Helen of Troy
09.2018 - 01.2020
- Operate the computer or scanner to check inventory and locate items
- Collect merchandise and prepare the items for shipment
Customer Service Representative
Connexion Point
08.2015 - 12.2015
- Answering inbound and outbound calls to patients
- Entering patient information into the customer service system
- Ensuring customer service satisfaction and assisting patients enrolling in healthcare insurance
Word of Faith Child Care
07.2012 - 08.2015
- Duties included the action or skill of looking after children in the care of children by a day-care center, caretaking, or other provider while parents are working
Education
No Degree - Business Administration And Management
Strayer University
01.2020
Certificate - Dental Assisiting
Academy For Dental Assistant
Houston, TX09-2016
High School -
Whitehaven High School
Memphis, TN01.2011
Skills
- Scheduling appointments
- Filing systems
- Typing speed
- Document management
- Billing
- Critical Thinking
- Team player
- Customer Service
Timeline
Clerical Specialist
Shelby County Government
07.2022 - Current
Health Investigator
Shelby County Government
11.2020 - 06.2022
Pick/Packer
Helen of Troy
09.2018 - 01.2020
Customer Service Representative
Connexion Point
08.2015 - 12.2015
Word of Faith Child Care
07.2012 - 08.2015
No Degree - Business Administration And Management
Strayer University
Certificate - Dental Assisiting
Academy For Dental Assistant
High School -
Whitehaven High School
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