Brittany Ballerino
Summary
- Organized with superior administrative and customer service skills
- Works with minimal direction / remote work while meeting daily requirements
- Highly motivated, self-starter, and quick learner
- Knowledgeable of all Microsoft Office Programs, Microsoft Teams VMaware, UB-04 /EOB forms, Epic, Nextgen and Medisoft
Overview
11
11
years of professional experience
Work History
Billing Coordinator
Mb2dental
04.2023 - Current
- Completed appeals of denied claims on patient bills.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Ensured timely reimbursements with diligent follow-up on outstanding claims and prompt resolution of discrepancies.
- Contributed to overall office efficiency by creating standardized forms, templates, and procedures for common dental billing tasks.
- Software used for daily billing Dentrix, Open Dental and Eagle Soft
Claims Representative
Chn Planned Parenthood
10.2022 - 04.2023
- Demonstrate proficiency navigating systems, working with complex workflows, managing telephone calls, and online request
- Answer incoming calls professionally and seek to assist the patient however possible
- Offer prompt assistance to patients for a variety of services including
- Registering new patient into the EHR system
- Booking, canceling and rescheduling patients appointments
- Inputting and updating patients insurance
- Transferring calls to the appropriate nurse advance staff as needed
- Assist patient with identifying a provider and appointments that is appropriate for their care
- Screen patient for financial support using real time eligibility (RTE)
Claim Analyst
RTR Financial Services
12.2020 - 11.2021
- Accurately enter information provided by various sources to correct claim in regard to CPT and ICD-9 Codes and send out in a timely manner to insurance carriers
- Insurance and eligibility verification
- Post all insurance payments, contractual adjustments and other adjustments
- Contact insurance carriers regarding rejection and pending claims to resolve and confirm claim has been received
- Strong data entry skills, with the ability to meet production guidelines
Unit Clerical
Baylor University
05.2019 - 03.2020
- Accounts receivable
- Verifying and entering transactions from sporting events
- Staffing Non-profit groups to work in all games and special events
Medical Billing
RTR Financial Services
01.2017 - 01.2019
- Submit Claims, monitor outstanding claims and submit appeals
- Insurance and eligibility verification
- Collect unpaid claims and clear up discrepancies
- Third party billing for hospital facilities
Pharmacy Technician
IPPC
05.2016 - 01.2018
- Receiving and confirming prescription orders
- Preparing and filing prescriptions
- Special orders and Inventory
Medical Billing & Coding
Spinal and Head Trauma Assoc.
05.2014 - 10.2016
- Medical receptionist – Schedule appointments, greet patients, verify insurance and answering phones
- Promote quality care and patient satisfaction
- Requesting and receiving Letter of Protections from patient’s attorney for outstanding medical bills
- Submit new and updated LOP’s to the attorney office
Education
Continuing Medical Education for (CME) requirements - Hands on Ultrasound Imaging & Doppler for Beginning Clinicians, Hands on Peripheral and Cerebral Vascular Ultrasound Imaging & Doppler
Keith Mauney Associates Ultrasound Training Institutes
Dallas, TX01.2020
Pharmacy Technology Certification -
Monmouth County Vocational
Long Branch, NJ01.2016
Medical Billing & Coding -
Monmouth County Vocational
Long Branch, NJ01.2011
Skills
- HIPAA compliance
- Claim submission
- Insurance verification
- Insurance Pre-authorization
- Electronic claims processing
- Patient billing
Professional Overview
- Organized with superior administrative and customer service skills
- Works with minimal direction / remote work while meeting daily requirements
- Highly motivated, self-starter, and quick learner
- Knowledgeable of all Microsoft Office Programs, Microsoft Teams VMaware, UB-04 /EOB forms, Epic, Nextgen and Medisoft
Volunteer
Tall Tails - volunteer- April 2022- to present
Timeline
Billing Coordinator
Mb2dental
04.2023 - Current
Claims Representative
Chn Planned Parenthood
10.2022 - 04.2023
Claim Analyst
RTR Financial Services
12.2020 - 11.2021
Unit Clerical
Baylor University
05.2019 - 03.2020
Medical Billing
RTR Financial Services
01.2017 - 01.2019
Pharmacy Technician
IPPC
05.2016 - 01.2018
Medical Billing & Coding
Spinal and Head Trauma Assoc.
05.2014 - 10.2016
Continuing Medical Education for (CME) requirements - Hands on Ultrasound Imaging & Doppler for Beginning Clinicians, Hands on Peripheral and Cerebral Vascular Ultrasound Imaging & Doppler
Keith Mauney Associates Ultrasound Training Institutes
Pharmacy Technology Certification -
Monmouth County Vocational
Medical Billing & Coding -
Monmouth County Vocational
Similar Profiles
Mary (Abby) MaxwellMary (Abby) Maxwell
Orthodontic and General Dental Asssiatnt at Mb2dentalOrthodontic and General Dental Asssiatnt at Mb2dental
Edgar PinedaEdgar Pineda
Registered Dental Assistant at Mb2dentalRegistered Dental Assistant at Mb2dental
Alexxis ZarateAlexxis Zarate
Traveling Orthodonist Assistance at Mb2dentalTraveling Orthodonist Assistance at Mb2dental