Brittany Ballerino
Summary
- Organized with superior administrative and customer service skills
- Works with minimal direction / remote work while meeting daily requirements
- Highly motivated, self-starter, and quick learner
- Knowledgeable of all Microsoft Office Programs, Microsoft Teams VMaware, UB-04 /EOB forms, Epic, Nextgen and Medisoft
Overview
11
11
years of professional experience
Work History
Billing Coordinator
Mb2dental
04.2023 - Current
- Completed appeals of denied claims on patient bills.
- Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
- Ensured timely reimbursements with diligent follow-up on outstanding claims and prompt resolution of discrepancies.
- Contributed to overall office efficiency by creating standardized forms, templates, and procedures for common dental billing tasks.
- Software used for daily billing Dentrix, Open Dental and Eagle Soft
Claims Representative
Chn Planned Parenthood
10.2022 - 04.2023
- Demonstrate proficiency navigating systems, working with complex workflows, managing telephone calls, and online request
- Answer incoming calls professionally and seek to assist the patient however possible
- Offer prompt assistance to patients for a variety of services including
- Registering new patient into the EHR system
- Booking, canceling and rescheduling patients appointments
- Inputting and updating patients insurance
- Transferring calls to the appropriate nurse advance staff as needed
- Assist patient with identifying a provider and appointments that is appropriate for their care
- Screen patient for financial support using real time eligibility (RTE)
Claim Analyst
RTR Financial Services
12.2020 - 11.2021
- Accurately enter information provided by various sources to correct claim in regard to CPT and ICD-9 Codes and send out in a timely manner to insurance carriers
- Insurance and eligibility verification
- Post all insurance payments, contractual adjustments and other adjustments
- Contact insurance carriers regarding rejection and pending claims to resolve and confirm claim has been received
- Strong data entry skills, with the ability to meet production guidelines
Unit Clerical
Baylor University
05.2019 - 03.2020
- Accounts receivable
- Verifying and entering transactions from sporting events
- Staffing Non-profit groups to work in all games and special events
Medical Billing
RTR Financial Services
01.2017 - 01.2019
- Submit Claims, monitor outstanding claims and submit appeals
- Insurance and eligibility verification
- Collect unpaid claims and clear up discrepancies
- Third party billing for hospital facilities
Pharmacy Technician
IPPC
05.2016 - 01.2018
- Receiving and confirming prescription orders
- Preparing and filing prescriptions
- Special orders and Inventory
Medical Billing & Coding
Spinal and Head Trauma Assoc.
05.2014 - 10.2016
- Medical receptionist – Schedule appointments, greet patients, verify insurance and answering phones
- Promote quality care and patient satisfaction
- Requesting and receiving Letter of Protections from patient’s attorney for outstanding medical bills
- Submit new and updated LOP’s to the attorney office
Education
Continuing Medical Education for (CME) requirements - Hands on Ultrasound Imaging & Doppler for Beginning Clinicians, Hands on Peripheral and Cerebral Vascular Ultrasound Imaging & Doppler
Keith Mauney Associates Ultrasound Training Institutes
Dallas, TX01.2020
Pharmacy Technology Certification -
Monmouth County Vocational
Long Branch, NJ01.2016
Medical Billing & Coding -
Monmouth County Vocational
Long Branch, NJ01.2011
Skills
- HIPAA compliance
- Claim submission
- Insurance verification
- Insurance Pre-authorization
- Electronic claims processing
- Patient billing
Professional Overview
- Organized with superior administrative and customer service skills
- Works with minimal direction / remote work while meeting daily requirements
- Highly motivated, self-starter, and quick learner
- Knowledgeable of all Microsoft Office Programs, Microsoft Teams VMaware, UB-04 /EOB forms, Epic, Nextgen and Medisoft
Volunteer
Tall Tails - volunteer- April 2022- to present
Timeline
Billing Coordinator
Mb2dental
04.2023 - Current
Claims Representative
Chn Planned Parenthood
10.2022 - 04.2023
Claim Analyst
RTR Financial Services
12.2020 - 11.2021
Unit Clerical
Baylor University
05.2019 - 03.2020
Medical Billing
RTR Financial Services
01.2017 - 01.2019
Pharmacy Technician
IPPC
05.2016 - 01.2018
Medical Billing & Coding
Spinal and Head Trauma Assoc.
05.2014 - 10.2016
Continuing Medical Education for (CME) requirements - Hands on Ultrasound Imaging & Doppler for Beginning Clinicians, Hands on Peripheral and Cerebral Vascular Ultrasound Imaging & Doppler
Keith Mauney Associates Ultrasound Training Institutes
Pharmacy Technology Certification -
Monmouth County Vocational
Medical Billing & Coding -
Monmouth County Vocational
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