Brittany Barker
Laguna Niguel,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Operations Manager III
120VC- Consulting at Client Blizzard Entertainment
Remote
01.2022 - Current
- Requested by Associate Director of Product Management to quickly learn web development by updating Content Stack with assets and copy for the OverWatch website which grew users by 2.1X, total views of home and season page grew 4X, and Click Through Rate (CTR) grew 0.3%
- Implemented agile best practices, tools, and templates across the enterprise by developing, gaining executive buy in, and educating 50 operational leaders in workshops
- Built Project Management Office (PMO) as a safe learning space by coaching junior staff and creating team building efforts
- Immediately improved team average velocity by 10% by developing reports that communicate project progress, risks, and mitigation strategies which enable the C-suite to make data driven decisions to ensure successful outcomes
- Influenced C level executives to invest in upgrading CMS implementation to a more scalable, $3 million cost savings commercial grade solution for all portfolio documentations
- Client Blizzard Entertainment has renewed my contract 4 times with a revenue of over $2 million due to building trusted relationships with collaborators (design, product managers, tech writers, architects, and developers) by understanding interdependencies between technology, operations, and business needs for a flawless, end-to-end software delivery
- Plan and build roadmaps to align with portfolio strategies and prioritize innovation opportunities
- Graduate of 120VC Transformational Leadership Academy.
Senior Program Manager
Optum/United Health Care
Remote
01.2021 - 12.2021
- Leveraged data and analytics to make informed decisions and drive business improvements.
Senior IT Project Manager
Catapult Systems
Remote
01.2019 - 01.2021
- Lead a global team of 1-4 engineers per project across 2-8 clients totaling $2.5 million
- Develop project budgets and forecasts (cost/benefit analysis, staffing impact analysis/assessment)
- Build project schedules utilizing estimates and milestones and hold team accountable for timeline
- Leader in Adoption and Change Management practice to update enterprise processes and procedures
- Certifications Accomplished: Agile Scrum Foundation, Agile Scrum Master, Executive Management, Product Management 101, Project Management Institute Agile Certified Practitioner, Project Management Lean Process, Six Sigma Green Belt
- Industry breadth: Banking, Computer and Network Security, Consumer Goods, Financial Services, Healthcare, Nonprofit, Sporting Goods, Utilities, Mining and Metals
Subcontracts Project Manager I/II
Sierra Nevada Corporation- Defense and Aerospace
Colorado
01.2016 - 01.2019
- Managed multiple high priority ($212.5 million) NASA and Government Defense programs while maintaining United States Secret Clearance
- Overall understanding the engineer’s statement of work to meet business needs
- Lead RFP process and source selection analysis to selected vendors through market research
- Followed-up with global suppliers to ensure delivery schedules and key milestones are achieved
- Reviewed and approved incoming invoices from vendors, and analyze forecasted funding
- Provided accurate and timely executive level reporting on all levels of the project’s progress
- Recognized by the Director of Systems Engineering and Integrations for a fast execution
- Recognized by the Senior Director of Programs for the highest cost savings of $2 million by negotiating terms and conditions with vendor
- Subject Matter Expert in the price analysis tool & US ITAR and Department of Commerce Export regulations
- Chosen to attend the FAR Seminar to expand my knowledge and present highlights to my team.
Relationship Specialist
Charles Schwab
Colorado
01.2015 - 01.2015
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Client Account Manager
Premium Retail Services- Retail
Minnesota
01.2014 - 01.2015
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Insurance Service Representative
Wells Fargo Insurance
Minnesota
01.2012 - 01.2014
- Modified, updated and processed existing policies.
Education
Bachelor of Science - Business Administration
University of Wisconsin- Stout
Menomonie12.2012
Skills
- Microsoft: Project, Word, PowerPoint, Teams, DevOps, Excel
- Jira
- Slack
- Confluence
- Content Stack
Passions
- Participate in athletic races like marathon, half marathon, half iron man relay, triathlons, duathlons, and college track and have PR’d each race!
- Participated and won the swimsuit award in Miss Minnesota USA Pageant
- Hiked 21 14k high mountains including the tallest in the continuous United States (Mt. Whitney)
- Participant in community sports (flag football, softball, sand volleyball, kickball)
- Raised money for Denver Alzheimer's Association
- Volunteer for Urban Homeworks and Habitat for Humanity International
- Marketed liquor at events for Aurora Borealis Agency and Thorpe Distribution in Minneapolis, MN
- Promotions Representative for Nutrishop in Maple Grove, MN
Certification
- Transformational Leadership (120VC- TLP)
- Product Management 101 (Udemy)
- Agile Scrum Master (Certs School)
- Executive Management (Management & Strategy Institution)
- Agile Scrum Foundation (Certs School)
- Executive Management (Management & Strategy Institution)
- PMI Agile Practitioner (Certs School)
- Six Sigma Green Belt (Management & Strategy Institution)
Timeline
Senior Operations Manager III
120VC- Consulting at Client Blizzard Entertainment
01.2022 - Current
Senior Program Manager
Optum/United Health Care
01.2021 - 12.2021
Senior IT Project Manager
Catapult Systems
01.2019 - 01.2021
Subcontracts Project Manager I/II
Sierra Nevada Corporation- Defense and Aerospace
01.2016 - 01.2019
Relationship Specialist
Charles Schwab
01.2015 - 01.2015
Client Account Manager
Premium Retail Services- Retail
01.2014 - 01.2015
Insurance Service Representative
Wells Fargo Insurance
01.2012 - 01.2014
Bachelor of Science - Business Administration
University of Wisconsin- Stout