Richard (Chad) Gahm
Grain Valley,MO
Summary
Detail-oriented Project Manager with 22 years of healthcare technology implementation experience. Skilled in managing cross-functional teams, optimizing project workflows, and driving revenue growth. Expertise in PMI best practices and software development life cycles. Proven ability to analyze business problems and develop effective solutions based on client specifications while optimizing resources. Responsible for securing $2.2 million in annual revenue.
Overview
24
24
years of professional experience
Work History
Senior Project Manager - Contract position
Altria Group, Inc.
Richmond, VA
05.2023 - 08.2024
- Supported 2 projects with the IT group that supports innovative device development
- Responsible for driving efforts, coordinating with vendors and internal resources
- Updated dashboards, removed barriers, escalated when needed
- Utilized MsProject and Azure Dev Ops for tracking of project Epics, Features, and Stories
- Utilized ServiceNow for entering and tracking service tickets
- Accomplishment: Stood up new data center to implement 7 systems and migrate data in compliance with SDLC, and Altria policies
- Created and maintained project plans, milestone documents, project roadmaps, and weekly/monthly management status reports
- Agile effort.
Senior Project Manager - Contract position
Spectrum Brands
Middleton, WI
02.2023 - 04.2023
- Project Manager for software and hardware upgrades for 7 SAP Satellite Application projects
- Responsible for developing project documents, driving efforts, coordinating with vendors and internal resources
- Updated dashboards, removed barriers, escalate when needed
- Documents built utilizing MsProject, PowerPoint, Word, OneNote, Excel
- Utilized ServiceNow for entering and tracking service requests
- Accomplishment: Developed Business Cases, Project Charters, Project Plans, Team Organizational Charts, Status reports, Project Forecast reports, and Project Accrual reports for software and hardware upgrades for 7 SAP Satellite Application projects.
Senior Project Manager - Contract position
Altria Group Inc.
Richmond, VA
08.2022 - 01.2023
- Supported 2 projects (MSDgen) with the IT group that supports legal and regulatory affairs
- Budget of $400,000
- Responsible for driving the efforts, coordinating with vendors and internal resources
- Updated dashboards, removed barriers, escalated when needed
- Utilized Agile methodology and ServiceNow for entering and tracking service tickets
- Accomplishment: Infrastructure Health Project - updated approximately 10 systems (SQL database, Oracle database, etc.) with 1000+ users in the environment
- Created project plans and full mobilization
- Agile effort
- Accomplishment: MSDS (Material Safety Data Sheets) - Upgraded COTS application and moved to cloud version, integrating with SAP
- Project plan built out in Azure DevOps
- Agile effort.
Project Manager
PeriGen Advanced Perinatal Systems
Cary, NC
04.2016 - 07.2022
- Coordinated all aspects of Electronic Fetal Monitoring, and Clinical Decision Support projects, interacting with sales, customers, and 3rd Party vendors (i.e
- Epic, Meditech, McKesson, Airstrip, Cerner)
- Directed installation of hardware/software/interfaces across multiple hospital units including NICU, ensuring smooth operations
- Accomplishment: Led installations at 40+ hospitals securing approximately $12 million in revenue
- Engaged in pre-sales processes, conducting order reviews and onsite surveys
- Accomplishment: Proposed cost-benefit analysis and alternate solutions during preliminary analysis
- Develop project plans and critical milestones using MSProject and Excel
- Accomplishment: Managed resources to meet Go-Live timelines effectively
- Organized testing phases with PeriGen and 3rd party resources, enhancing customer satisfaction
- Accomplishment: Increased project quality by aligning customer expectations with outcomes
- Maintained communication with implementation teams and executive management, ensuring transparency and alignment.
ITPS Senior Project Manager
General Electric Healthcare
Barrington, IL
04.2002 - 02.2016
- Oversaw Centricity Perinatal implementation projects, interacting with cross-functional teams and vendors (i.e
- Epic, Meditech, McKesson, Airstrip)
- Managed project teams to ensure successful installation and certification of systems in maternal and neonatal care settings
- Accomplishment: Led Meaningful Use upgrades at 60+ Community Health Systems, Inc
- (CHS) hospitals securing $10 million in revenue
- Accomplishment: Lead project manager for Centricity Perinatal (CPN) GOLD Standard system installations at Hospital Corporation of America (HCA)
- Actively participated in pre-sales activities, conducting analyses and proposing solutions
- Developed and maintained project plans, ensuring adherence to customer timelines
- Accomplishment: Engaged resources effectively to meet Go-Live dates
- Manage disaster recovery and archiving solutions for patient information, ensuring system resilience
- Accomplishment: Established successful disaster recovery protocols with minimal downtime
- Implemented change management processes to improve project efficiency and documentation standards.
Director of Implementations
Mediware Information Systems
Lenexa, KS
01.2001 - 01.2002
- Actively engaged in new business scoping and estimating activities, including providing resource estimates and capacity management oversight
- Supported the scoping of projects by providing project resource estimates representing the level of effort required
- Managed team allocation to ensure manageable workloads and resource reallocation
- Monitored and managed team headcount to functional budget
- Partnered with Sales organization in RFP response creation, site visit preparation and delivery
- Developed relationships across the organization and listened to internal and external customer needs
- Cultivated open communication with customers and business partners to identify process and methodology improvement opportunities
- Established goals, objectives, responsibilities, competencies, and development plans for team members
- Coached, mentored and developed team members, ensuring they were trained for day-to-day activities
- Provided coaching and performance feedback through one-on-one meetings and staff meetings
- Prepared and delivered written performance reviews in accordance with company policy
- Manage day-to-day team member issues and conflict resolution
- Hire and retain top talent
- Kept abreast of industry trends, best practices, market data and new product rollouts
- Managed relationship with senior client contacts and other leadership for large client implementations
- Provided leadership to multiple implementations, facilitating cross-project and cross-functional teams to develop and implement solutions
- Developed and maintained strong working relationships with Operations leadership to ensure smooth transitions to Operations.
Education
Bachelor of Science - Electrical Engineering
University of Southern California
Los Angeles, CA05-1987
Skills
- Microsoft office suite: Project, Azure DevOps, Excel, Word, PowerPoint, Teams, SharePoint and OneNote
- Agile project methodology
- Waterfall project methodology
- Scrum Master Certified
- Atlassian (Jira) Agile Project Management Professional Certified
- Bachelor of Science: Electrical Engineering
Technicalsummary
Microsoft office suite: Project, Azure DevOps, Excel, Word, PowerPoint, Teams, SharePoint and OneNote, Agile project methodology, Waterfall project methodology, Scrum Master Certified through LinkedIn, Atlassian (Jira) Agile Project Management Professional Certified, Bachelor of Science: Electrical Engineering, 1987, University of Southern California
Timeline
Senior Project Manager - Contract position
Altria Group, Inc.
05.2023 - 08.2024
Senior Project Manager - Contract position
Spectrum Brands
02.2023 - 04.2023
Senior Project Manager - Contract position
Altria Group Inc.
08.2022 - 01.2023
Project Manager
PeriGen Advanced Perinatal Systems
04.2016 - 07.2022
ITPS Senior Project Manager
General Electric Healthcare
04.2002 - 02.2016
Director of Implementations
Mediware Information Systems
01.2001 - 01.2002
Bachelor of Science - Electrical Engineering
University of Southern California
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