Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Director of Patient Services
Family DME, LLC.
01.2023 - 01.2024
Supervised team members to maintain high standards of productivity, quality of product, and client satisfaction.
Participated and collaborated with executive leadership in Improving Organization Performance.
Managed the revenue qualification process in conjunction with the customer service department on outgoing orders.
Managed and motivated Delivery Technicians and warehouse personnel in all operational aspects of of the HME division of Family DME.
Controlled and managed operational expenses such as inventory, salary and wages, maintenance and repairs, telephone.
RN Public Health Department
Jogan Health
01.2022 - 12.2022
Cared for clients in a mobile clinic setting utilizing the nursing process, independent judgement, and evidence-based practices to assess and treat responses to actual and potential health problems.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Planned, implemented, and evaluated educational outreach strategies addressing vaccine hesitancy.
RN Immunizations
Loyal Source Government Services, LLC
08.2021 - 01.2022
Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX
12.2020
Bachelor of Science - Rehabilitation
The University of Texas Rio Grande Valley
Edinburg, TX
12.2015
Skills
Organizational Skills
Patient Education and Counseling
Medicare and Medicaid Knowledge
Infection Control
Care Coordination
Team Leadership
Certification
Registered Nurse: Texas Board of Nursing, Expires June 2024
Basic Life Support (BLS), Expires August 2025
Advanced Cardiovascular Life Support (ACLS), Expires 2025
Languages
Spanish
English
Timeline
Director of Patient Services
Family DME, LLC.
01.2023 - 01.2024
RN Public Health Department
Jogan Health
01.2022 - 12.2022
RN Immunizations
Loyal Source Government Services, LLC
08.2021 - 01.2022
Bachelor of Science - Nursing
The University of Texas At Arlington
Bachelor of Science - Rehabilitation
The University of Texas Rio Grande Valley
Registered Nurse: Texas Board of Nursing, Expires June 2024
Basic Life Support (BLS), Expires August 2025
Advanced Cardiovascular Life Support (ACLS), Expires 2025
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