RENEE BELVIN
JAMAICA,USA
Summary
Experienced leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Demonstrates expertise in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.
Overview
17
17
years of professional experience
Work History
Director of Patient Services
St. Xavier Home Care Services
Forest Hills, New York
12.2024 - Current
- Oversaw patient care operations, ensuring compliance with healthcare regulations to maintain high standards of care.
- Facilitated communication among patients, families, and healthcare teams to enhance support and promote patient-centered care.
- Oversaw patient care operations and ensured compliance with healthcare regulations.
- Developed and implemented patient service protocols across multiple departments.
- Managed staffing needs and coordinated schedules for home care personnel.
Hospice Patient Service Manager
Parker Jewish Institute
New Hyde Park, NY
12.2023 - 10.2024
- Directed interdisciplinary staff in hospice program, overseeing recruitment, in-service training, orientation, and development of in-house and field staff.
- Officiated weekly IDG Meetings. Implemented and supervised documentation for NYS Medicare regulatory compliance.
- Supervised staff and facilitated skills development to enhance service delivery.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed on-call administrative responsibilities during absences of the Administrator or PSM.
- Analyzed service reports, identifying areas for improvement to enhance patient care.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Palliative Care Case Manager
VNSNY of New York
New York, USA
03.2021 - 08.2023
- Provided Case Management for Palliative Care Program
- Coordinated and managed palliative care members through telephonic outreach, ensuring timely access to services
- Liaised between field nursing staff, company operations, and supportive services to facilitate seamless care delivery
- Provided supportive services to palliative care members and families, enhancing emotional and logistical support
- Provided assessment for Hospice referrals
- Partnered with other health disciplines for weekly IDT meetings
- Contributed to the maturation and expansion of the Palliative Care Program
- Trained and provided onboarding of non-clinical TCA and clinical NP staff
Palliative Care Coordinator
Northwell Health Homecare
New Hyde Park, USA
12.2019 - 07.2020
- Coordinated palliative care program and managed hospice referrals to ensure timely support for patients and families.
- Coordinated patient care plans with interdisciplinary teams for optimal service delivery.
- Assessed patient needs and preferences to enhance quality of life.
- Facilitated communication between patients, families, and healthcare providers.
RN Field Case Manager
Northwell Health
New York, New York
01.2019 - 12.2019
- Coordinated management of acute and chronic disease processes to optimize patient outcomes
- Executed wound care management and medication reconciliation while developing individualized care plans
- Provided education and training to patients and families in their homes about care procedures and health management.
- Performed Admission/Quarterly/Annual assessments of Clients
- Implemented medical nursing care in the home post hospitalization
- Supervised and trained field nursing staff to ensure high standards of patient care
- Performed HHA supervisory training and performance visits
Education Manager
VNSNY of New York
New York, USA
01.2013 - 10.2018
- Established HHA training program compliant with NYSDOH guidelines for effective workforce development
- Developed annual nursing In-Services, and Specialty Training Programs
- Managed training sites and staff operations to ensure quality training delivery
- Oversaw compliance with NYSDOH regulations for HHATP, ensuring program integrity and safety
- Recruited, trained, and provided supervision of staff at multiple training sites
RN Instructor
VNSNY of New York
New York, USA
11.2008 - 01.2013
- Precepted and trained new RN Instructors to ensure effective instructional delivery
- Educated and trained HHA candidates in essential skills for certification success
- Evaluated trainees for NYSDOH requirements for certification
- Worked as a Clinical Evaluator for HHA Trainee NYS (On-Site) Certification
- Provided In-service training for HHA staff that included skills assessment and company policy & procedure review
- Managed training department operations and staff in absence of Education Manager, ensuring continuity of training programs
Education
Master of Science - Nursing Education
CAPELLA UNIVERSITY
Online12-2027
Bachelor of Science - NURSING
ADELPHI UNIVERSITY
Garden City, NY05.2016
Associate of Science - Nursing
Helene Fuld College of Nursing
New York, NY11.2000
Skills
- EHR expertise
- MDS coordination
- NYS CNA evaluator
- BCLS and ACLS certifications
- Crisis prevention training
- Spreadsheet proficiency
- Leadership in teams
- Effective time management
- Problem-solving capabilities
- Written and verbal communication
- Presentation skills
- UAS Patient assessment
References
References will be furnished upon request.
Timeline
Director of Patient Services
St. Xavier Home Care Services
12.2024 - Current
Hospice Patient Service Manager
Parker Jewish Institute
12.2023 - 10.2024
Palliative Care Case Manager
VNSNY of New York
03.2021 - 08.2023
Palliative Care Coordinator
Northwell Health Homecare
12.2019 - 07.2020
RN Field Case Manager
Northwell Health
01.2019 - 12.2019
Education Manager
VNSNY of New York
01.2013 - 10.2018
RN Instructor
VNSNY of New York
11.2008 - 01.2013
Master of Science - Nursing Education
CAPELLA UNIVERSITY
Bachelor of Science - NURSING
ADELPHI UNIVERSITY
Associate of Science - Nursing
Helene Fuld College of Nursing