Brittany Bascomb
Lakeland
Summary
Dedicated accounting clerk with over four years of experience in financial operations. Skilled in invoice processing, effective communication, and problem resolution. Aiming to leverage detail-oriented approach and teamwork skills to ensure efficient financial practices.
Overview
15
15
years of professional experience
Work History
Accounting Clerk II
ADM
Winter Haven
10.2022 - Current
- Maintained accurate records by processing invoices for timely payments.
- Communicated with vendors regarding billing issues and payment inquiries effectively.
- Resolved customer inquiries regarding bills and payments.
- Addressed discrepancies in financial documents through teamwork and collaboration.
- Collaborated with team members to resolve discrepancies in financial documents.
- Facilitated audits by supplying necessary documentation and information without delay.
- Supported clerical and administrative needs of senior department staff.
- Managed front desk operations to welcome guests and contractors
Banker
Truist
Bartow
09.2015 - 09.2022
- Processed customer transactions with a focus on accuracy and efficiency to enhance client satisfaction.
- Delivered customer service to bank clients by addressing inquiries and resolving complaints to ensure positive client experiences.
- Assisted clients with account inquiries and service needs.
- Educated customers on banking products and services available.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Guided customers in understanding and utilizing mobile applications and online banking to improve their banking experience.
- Maintained compliance with banking regulations and policies.
- Consistently achieved sales goals by implementing effective sales strategies. personal sales goals on a consistent basis.
- Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
Bank Teller
Wells Fargo
Bartow
06.2012 - 09.2015
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer transactions including deposits, withdrawals, and transfers.
- Assisted customers with account inquiries and provided banking product information.
- Performed cash handling duties including counting currency, coins and checks.
Bank Teller
MIDFLORIDA
Lakeland
08.2011 - 06.2012
- Processed customer transactions including deposits, withdrawals, and transfers.
- Assisted customers with account inquiries and provided banking product information.
- Performed cash handling duties including counting currency, coins and checks.
Education
High School Diploma -
Lake Region High School
Eagle Lake, FL05-2006
Some College (No Degree) - Nursing
Polk State College
Lakeland, FLSkills
- Invoice processing
- Discrepancy management
- Financial dispute resolution
- Problem resolution
- Detail orientation
- Effective communication
- Teamwork
- Flexibility
Timeline
Accounting Clerk II
ADM
10.2022 - Current
Banker
Truist
09.2015 - 09.2022
Bank Teller
Wells Fargo
06.2012 - 09.2015
Bank Teller
MIDFLORIDA
08.2011 - 06.2012
High School Diploma -
Lake Region High School
Some College (No Degree) - Nursing
Polk State College