Brittany Bell
Philadelphia,Pa
Summary
Highly-motivated professional with desire to take on new challenges. Diligent team player with strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Ambulance Dispatcher
Health Fleet Ambulance
Philadelphia, PA
04.2022 - Current
- Promptly answers all incoming emergency and non-emergency calls while collecting pertinent information from the caller
- Schedule requests coming into our dispatcher center via our On-Line scheduling software which results in a 92% on time accuracy rate
- Operates the following equipment to dispatch, communicate, track and monitor crews during the workday: Zello (Two Way Communications), CAD (Traumasoft), Samsara Camera System (In Vehicle Cameras), Office 365 Mail
- Monitored status of ambulances and ensured that appropriate resources were available to meet patient needs.
- Provided quality customer service by responding promptly to inquiries, complaints, and requests for assistance.
Medication Tech / Personal Care Aide
Philadelphia, PA
08.2018 - 05.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our policies and services.
- Administers/assistance/observation with medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Developed and implemented patient care policies and procedures that ensured quality patient care.
- Collecting data, providing information to patients and preparing routine reports
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Health Sciences
Truebright
Philadelphia, PA01-2014
Skills
- Professional Skills Strategic planning - data driven response - relationship building - leadership - time management
- Technical Skills EMR - Traumasoft - Excel - Microsoft WORD - Google docs
- EMS Dispatch
- Critical Thinking
- Basic life support knowledge
- Teamwork and Collaboration
- Works Well Under Pressure
Timeline
Ambulance Dispatcher
Health Fleet Ambulance
04.2022 - Current
Medication Tech / Personal Care Aide
Philadelphia, PA
08.2018 - 05.2020
Health Sciences
Truebright
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