Open To Work
Brittany Bellamy
Alorica
Orlando
Summary
Detail-oriented Remote Healthcare Revenue Cycle & Claims Specialist with expertise in billing and insurance claims processing. Delivered efficient claims management and resolution of billing issues through strong analytical skills and proficiency in healthcare platforms and CRM systems. Focused on maintaining compliance and high-quality service standards while successfully managing high-volume workloads in remote environments.
15
years of professional experience
Work History
Healthcare Revenue Cycle & Claims Specialist
2 Years 3 Months- Managed healthcare billing and insurance claims to uphold adherence to payer guidelines and ensure operational integrity.
- Research and resolve claim denials, billing discrepancies, and provider inquiries.
- Navigate healthcare claims processing systems and CRM platforms to document case activity and support providers.
- Review member and provider information, maintain accurate records, and meet productivity and quality standards.
- Work independently in a fast-paced remote environment while managing multiple priorities.
Customer Tax Support Billing Specialist
7 Years 3 Months- Navigated tax preparation software and resolved account, filing, and system-related issues.
- Ensured accuracy and compliance with IRS filing requirements while managing tax software workflows.
- Researched and resolved issues in complex CRM systems and internal knowledge bases, improving information accessibility.
- Researched and resolved complex CRM systems and internal knowledge bases.
In-Home Care Specialist
5 Years- Provided personalized care plans tailored to individual client needs, enhancing overall quality of life.
- Coordinated schedules and transportation for clients, ensuring timely access to necessary services.
- Collaborated with healthcare professionals to integrate medical recommendations into care strategies.
Education
Associate of Arts
High School Diploma
Skills
Claims
Claims management
Claims investigation
Insurance claims expertise
Revenue cycle management
10+ years of experience in billing
claims processing
payroll administration
and customer account management throughout all work spaces.
CRM and payroll systems
Organizational and detail-oriented
Organizational management
Timeline
Healthcare Revenue Cycle & Claims Specialist
Alorica
04.2024 - Current
Customer Tax Support Billing Specialist
TurboTax
01.2017 - 04.2024
In-Home Care Specialist
Public Partnerships
01.2012 - 01.2017
The Art Institutes
Associate of Arts
Boyd Anderson High School
High School Diploma