Open To Work
Brittany Bilson
Santaquin,Utah
Work Preference
Summary
Dynamic onboarding specialist with a proven track record in enhancing new hire integration and engagement. Skilled in cross-functional coordination and process streamlining to support organizational goals. Experience in account creation and management and working with other solar departments.
Overview
4
4
years of professional experience
Work History
Onboarding Specialist
Nusun Power
Lehi, UT
02.2024 - Current
- Coordinated onboarding processes to enhance new hire integration and engagement.
- Developed training materials that improved knowledge retention for new employees.
- Streamlined documentation procedures, ensuring compliance with regulatory requirements.
- Facilitated orientation sessions, providing essential resources and support to new team members.
- Analyzed onboarding feedback to identify improvement areas for future programs.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
Sales Account Specialist
Zeo Energy
Provo, UT
01.2024 - 02.2024
- Managed client accounts, ensuring satisfaction and timely resolution of inquiries.
- Executed sales strategies to enhance customer engagement and retention.
- Collaborated with cross-functional teams to streamline order processing and fulfillment.
- Managed accounts from Lumio after the merger.
- Trained new team members on best practices in account management and sales processes.
- Coordinated with internal teams to ensure timely delivery of products or services, resulting in high levels of customer satisfaction.
- Managed a diverse portfolio of accounts, consistently exceeding monthly sales quotas through effective relationship-building efforts.
- Participated in weekly team meetings to share insights into account successes failures and brainstorm strategies for continued improvement.
- Increased sales revenue by developing and maintaining strong relationships with key accounts.
- Streamlined internal communication processes between departments for improved operational efficiency and better client servicing experience.
Account Creation/Sales Support Specialist
Lumio
Lehi, UT
03.2022 - 11.2023
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Coordinated sales orders, ensuring accurate processing and timely delivery to clients.
- Assisted in preparing sales presentations, enhancing team effectiveness during client meetings.
- Maintained and updated customer databases, improving data integrity and accessibility for sales teams.
- Collaborated with cross-functional teams to streamline communication between sales, marketing, and operations.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Boosted sales performance by providing timely and efficient support to the sales team.
- Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams.
Education
GED -
Orem High School
Orem, UTSkills
- Software knowledge
- Performance tracking
- Cross-functional coordination
- Trade policy
- New hire onboarding
- Decision-making
- Human resources support
- Recruitment management
- Remote conferencing and communication
- Pre-employment screening
- Project management
- Employee hiring
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Excellent communication
- Organizational skills
- Effective communication
Timeline
Onboarding Specialist
Nusun Power
02.2024 - Current
Sales Account Specialist
Zeo Energy
01.2024 - 02.2024
Account Creation/Sales Support Specialist
Lumio
03.2022 - 11.2023
GED -
Orem High School