Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Bingham

Swansea,MA

Summary

Dynamic and reliable person with extensive experience, adept in ID verification and security protocols. Excelled in enhancing safety measures, reducing incident response times by implementing efficient procedures. Skilled in tech management & superior customer service, demonstrating a strong ability to multitask and maintain attention to detail in high-stress situations.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Universal
10.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Issued access cards to authorized personnel to monitor access points.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Security Officer

Securitas Security Services USA
09.2021 - 09.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Sales Associate

Walmart
01.2017 - 10.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

GED

Southwestern Illinois College
Belleville, IL
08.2013

Skills

  • Report Writing
  • Security Guard License
  • Personnel screening
  • Punctuality
  • Security camera monitoring
  • Security Protocols
  • ID Verification
  • English fluency
  • Interpreting procedures and instructions
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Superior customer service
  • Access Control Management
  • Multitasking and Organization
  • Data Management
  • User Training
  • Data Quality Management
  • Attention to Detail
  • Incident Logs
  • Cybersecurity knowledge
  • Microsoft Office
  • Supply Inventory Management
  • File Transfers

Timeline

Security Officer

Allied Universal
10.2023 - Current

Security Officer

Securitas Security Services USA
09.2021 - 09.2022

Sales Associate

Walmart
01.2017 - 10.2018

GED

Southwestern Illinois College

Similar Profiles

CREATE PROFILE
Brittany Bingham