Brittany Blount
Dallas,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
9
9
years of professional experience
Work History
Laundry Attendant
San Remo
Richardson, Texas
06.2024 - Current
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Inspected linen for tears or stains and treated them accordingly.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Removed lint from dryer screens after each load.
- Folded dried articles neatly.
- Maintained records of all laundry services provided in logbooks.
- Kept work area neat, clean and organized at all times.
- Assisted customers with their inquiries regarding laundry services.
- Prepared invoices for completed orders based on customer requirements.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Repaired or replaced damaged items following established procedures.
- Followed safety regulations while operating machinery.
Order Picker
Amazon
Dallas, TX
01.2020 - 02.2024
- Verified accuracy of orders by comparing items and quantities picked to customer invoices.
- Maintained inventory records and updated information regarding stock availability in the computer system.
- Utilized scanning equipment for picking, packing and shipping orders.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Followed established procedures for receiving incoming shipments and verifying contents against purchase orders.
- Performed regular cycle counts of inventory levels in assigned areas.
- Investigated discrepancies between physical count of stock versus system-generated report totals.
- Assessed condition of supplies received from vendors before storing them away.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Achieved productivity and accuracy standards to meet company guidelines.
- Confirmed items picked for orders by keying codes into system.
- Labeled boxes and placed in outbound collection areas.
Customer Service Representative
Academy Outlet
Dallas, TX
09.2018 - 05.2019
- Coordinated and executed effective organization of inventory
- Operated cash register and completed transactions effectively for the customer
- Generated positive customer relations in order to grow and maintain customer satisfaction
Cashier
Target
Dallas, TX
11.2017 - 01.2019
- Facilitated, directed, and trained new hires for the onboarding process
- Cultivated positive customer relationships through effective communication
- Maximized time management skills in order to minimize check-out time
- Reached and exceeded store KPIs
Food Service Worker/Hostess
Chi St. Luke's Memorial
04.2016 - 06.2017
- Serviced patients and family in a friendly and efficient manner
- Organized and prepared patient trays
- Delivered meals accurately and timely in order to ensure quality service
Education
12-week job readiness and computer class -
The Mosaic Center
Lufkin, TX11.2021
Ferris High School -
Ferris High School
Ferris, TXAssociate of Arts - Basics
Cedar Valley College
Lancaster, TXSkills
- Proficient in Microsoft Office/Publisher
- Skilled in handling cash flow and balancing registers
- Experience working in a fast-paced environment
- General office experience: phone, copier, fax, and printer
- Strong interpersonal skills and ability to work well with others
References
References provided upon request
Timeline
Laundry Attendant
San Remo
06.2024 - Current
Order Picker
Amazon
01.2020 - 02.2024
Customer Service Representative
Academy Outlet
09.2018 - 05.2019
Cashier
Target
11.2017 - 01.2019
Food Service Worker/Hostess
Chi St. Luke's Memorial
04.2016 - 06.2017
12-week job readiness and computer class -
The Mosaic Center
Ferris High School -
Ferris High School
Associate of Arts - Basics
Cedar Valley College