Brittany Boardwick
Hazlet,NJ
Summary
My name is Brittany Boardwick. I am 31 years old. I live and grew up in Monmouth County, New Jersey.
Some background on me would be dynamic and results-driven sales professional with over 10 years of experience in the industry of helping others. In the home warranty and automotive space to be exact. Known for building strong client relationships and consistently exceeding sales targets, I bring a passion for helping others and a commitment to delivering value. I thrive in team-oriented environments and am seeking an opportunity within a growth-focused company that values positivity, collaboration, and personal development. I am eager to contribute to a team where I can grow both professionally and personally.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Renewal Sales Specialist
HWA Home Warranty
Edison, NJ
02.2024 - Current
- Developed and maintained strong customer relationships and networks within designated sales territory
- Negotiated contracts and prices with clients to exceed sales goals
- Strong verbal and communication skills
- High energy and constant momentum
- Call 300 prospective customers a day to build long-term customer relationships.
- Massive product knowledge
- Maintaining great partnerships with customers to renew their policies each and every year
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
- Monitored competitor trends and market shifts to maintain company relevance
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Built and established strong relationships with customers, enabling long-term partnerships
- Built and maintained pipeline that supported monthly, quarterly and annual goals
- Entered customer transaction information into company databases
- Followed up with customers after sales to gain feedback.
BDC Representative
DCH Paramus Honda
Paramus, NJ
11.2023 - 02.2024
- Respond to all customer internet inquires via email, SMS and phone under 20 minutes.
- Serve as the first-level expert on our products and services, the purchase process, and the HONDA brand.
- Convert inquiries to dealership visit or virtual appointments.
- Adhere to phone communication scripts and email templates.
- Document all customer contact activity in eLeads (crm)
- Meet, or exceed, individual performance objectives: response time, response rate, appointment set rate, workbook follow up activities and close rate conversions etc.
- Follow best practice guides for short term and long term follow up with customers.
Sales Advisor
Freehold Hyundai/Génesis
Freehold, NJ
06.2023 - 11.2023
- SELL CARS. Selling new and used vehicles.
- Maintains solid knowledge of brands and products; including features, specifications, pricing, options, and standard equipment.
- Scheduled appointments and managed master calendar.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
SALES EXECUTIVE
The Elliott Group
06.2022 - 01.2023
- Building great partnerships with business owners, general managers and salesman all over the United States
- Offering and selling sales training packages on skillset, mindset and closing
- Updated information in customer accounts and maintained CRM databases
- Negotiated and closed deals with vendors and company partners
- Developed staff teams according to strengths and delegated project tasks to meet deadlines
- Represented brand during special events, customer interactions and sales
- Attended industry events and conferences to attract potential customers and increase brand awareness
- Trained new employees on company policies and strong sales techniques
- Followed up with customers after sales to gain feedback
- Cold called potential customers to generate leads
- Developed strong relationships with clients to grow business networks
- Built and established strong relationships with customers, enabling long-term partnerships
- Highlighted new products and company promotions during sales pitches.
SALES REPRESENTATIVE
Choice Home Warranty
01.2017 - 05.2022
- Developed and maintained strong customer relationships and networks within designated sales territory
- Negotiated contracts and prices with clients to exceed sales goals
- Strong verbal and communication skills
- High energy and constant momentum
- Called 300-400 prospective customers a day to build long-term customer relationships and networks
- Made the company over 3.6 million in sales per calendar year selling warranties
- Massive product knowledge
- Maintaining great partnerships with customers to renew their policies each and every year
- Attended scheduled training sessions, department meetings and company events to build expertise and promote company image
- Monitored competitor trends and market shifts to maintain company relevance
- Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
- Built and established strong relationships with customers, enabling long-term partnerships
- Built and maintained pipeline that supported monthly, quarterly and annual goals
- Entered customer transaction information into company databases
- Followed up with customers after sales to gain feedback.
Education
ASSOCIATES IN MUSICAL THEATRE -
Brookdale Community College
Lincroft, NJ08.2014
HIGH SCHOOL DIPLOMA -
Keyport High School
Keyport, NJ06.2012
LICENSED COSMETOLOGIST IN HAIR/SKIN/NAILS -
Monmouth County Vocational
Keyport, NJ06.2012
Skills
Relationship Building
Persuasive Communication
Active Listening
Solution-Oriented Selling
Client Needs Analysis
Strategic Prospecting
Closing Techniques
Lead Generation
Negotiation & Objection Handling
Interpersonal & Leadership Skills
Emotional Intelligence
Confidence & Charisma
Team Collaboration
Leadership & Mentorship
Adaptability in Fast-Paced Environments
Conflict Resolution
Positive Attitude & Mindset
Performance & Development
Goal-Oriented Mindset
Sales Forecasting & Pipeline Management
Time Management
Self-Motivation & Discipline
Continuous Learning & Self-Development
Certification
Cosmetology
References
- STEVEN HASSOUN, Choice Home Warranty, Sales Manager, (888) 531-5403, StephenH@choicehomewarranty.com
- TIFFANY PEÑA, Net A Porter, Operations Manager, (201) 888-2271, Tpena7@gmail.com
- MARIA ZELAYA, Choice Home Warranty, Recruiter Associates, 732258176, Mariaz@choicehomewarranty.com
- GUS BRITO, InRythym, Recruiter, (732) 476-8499, gusbrito511@gmail.com
Personal Information
Title: Sales/ Team Leader
Extracurricular Activities
The Elliott Group Sales Training
Timeline
Renewal Sales Specialist
HWA Home Warranty
02.2024 - Current
BDC Representative
DCH Paramus Honda
11.2023 - 02.2024
Sales Advisor
Freehold Hyundai/Génesis
06.2023 - 11.2023
SALES EXECUTIVE
The Elliott Group
06.2022 - 01.2023
SALES REPRESENTATIVE
Choice Home Warranty
01.2017 - 05.2022
ASSOCIATES IN MUSICAL THEATRE -
Brookdale Community College
HIGH SCHOOL DIPLOMA -
Keyport High School
LICENSED COSMETOLOGIST IN HAIR/SKIN/NAILS -
Monmouth County Vocational