Brittany Bodnar
Pittsburgh,PA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
year of professional experience
Work History
Cashier
Going Going Gone!
7219 McKnight Road, Pgh, PA 15237
10.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Experience Coordinator
Marshall's
800 Mcknight Road, Pgh, PA 15237
10.2020 - 03.2021
- Oversaw front register operations and maintained exceptional levels of customer service in all interactions.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Diploma in Medical Assisting - Medical Assisting
Everest Institute - Pittsburgh
Pittsburgh, PA10.2013
Skills
- POS Systems
- Cash Register Operation
- Payment Collection
- Refunds and Exchanges
- Professionalism and Courtesy
- Reliability and Punctuality
- Adaptability and Flexibility
- Decision Making Aptitude
- Teamwork and Collaboration
- Product Restocking
- Staff Mentoring
- Staff Training
Timeline
Cashier
Going Going Gone!
10.2021 - 01.2022
Customer Experience Coordinator
Marshall's
10.2020 - 03.2021
Diploma in Medical Assisting - Medical Assisting
Everest Institute - Pittsburgh