BRITTANY BOGGAN
Columbus, OH, United States,OH
Summary
Recognized for outstanding communication skills and a keen ability to quickly adapt to new trends, ensuring client satisfaction and loyalty. Dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
7
7
years of professional experience
Work History
Stylist
Hammer and Nails
12.2022 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Stylist
Lady Janes
07.2018 - 12.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Educated customers on products to maximize benefits.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Stylist
Sports Clips
01.2018 - 07.2018
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair based on customer preference.
Stylist
Ulta Beauty Inc.
10.2017 - 01.2018
- Organized sales area and work station for products and sales.
- Processed payments, entering sales in registers.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
Education
Cosmetology -
Clearview
Marysville, OH05.2016
High School Diploma -
Northland High School
Columbus, OH06.2009
Skills
- Customer Service
- Product Knowledge
- Multitasking and Organization
- Attention to Detail
- Teamwork and Collaboration
- Quick Learner
- Detail-orientated
- Highly motivated self-starter
- Advanced communication skills
- Business Management
Timeline
Stylist
Hammer and Nails
12.2022 - Current
Stylist
Lady Janes
07.2018 - 12.2022
Stylist
Sports Clips
01.2018 - 07.2018
Stylist
Ulta Beauty Inc.
10.2017 - 01.2018
Cosmetology -
Clearview
High School Diploma -
Northland High School
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