Steven DePina
Overview
9
9
years of professional experience
Work History
Recruiting Specialist
The Panther Group
Maynard, MA
10.2022 - Current
- Partner with hiring managers to understand staffing needs and develop effective recruiting strategies
- Source and attract top-tier candidates through various channels such as job boards, social media, and professional networks
- Conduct phone and in-person interviews to assess candidate qualifications and fit for positions
- Coordinate and schedule interviews with hiring managers and candidates
- Collaborate with hiring managers to extend job offers and negotiate terms of employment
- Manage and update applicant tracking system to ensure accurate and up-to-date candidate information
- Assist in the onboarding process for new hires, including completing necessary paperwork and conducting orientation sessions
- Build and maintain strong relationships with candidates, ensuring a positive candidate experience throughout the recruitment process
- Stay updated on industry trends and best practices to continuously improve recruiting strategies
Sales Consultant
Threshold Brands LLC
Boston, MA
02.2020 - 10.2022
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Closed over $2000 in sales each month, including preparing contracts and processing order forms.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
- Developed detailed work plans to meet business priorities and deadlines
Senior Consultant
ILOVEKICKBOXING.COM
Stoughton, MA
11.2018 - 12.2019
- Generate new leads and proactively reach out to potential clients to promote Ilovekickboxing training
- Conduct thorough needs assessments and provide customized cleaning solutions for clients
- Present and demonstrate the value proposition of Ilovekickboxing services to prospects through effective sales presentations
- Negotiate pricing and contract terms with clients to drive successful sales closures
- Develop and maintain strong relationships with existing clients to ensure high client retention rates
- Collaborate with the operations team to coordinate and schedule cleaning services according to client needs and preferences
- Monitor market trends and competitor activities to identify new business opportunities
- Attend industry events and networking functions to expand Ilovekickboxing client base
- Meet and exceed monthly sales targets and quotas
- Utilize CRM software to track and manage sales activities, leads, and client interactions
Manager
ILOVEKICKBOXING.COM
Norwood, MA
12.2016 - 10.2018
- Oversee all aspects of daily operations, including sales, member retention, staff management, and facility maintenance
- Develop and implement strategic plans to drive membership growth and achieve revenue targets
- Train, motivate, and lead a team of instructors and front desk staff to deliver exceptional customer service
- Conduct regular performance evaluations and provide constructive feedback and coaching to staff members
- Coordinate and schedule classes, workshops, and special events to meet member needs and interests
- Monitor and analyze key performance indicators (KPIs) to assess business performance and make data-driven decisions
- Implement marketing and promotional strategies to enhance brand visibility and attract new members
- Manage member accounts, including billing, cancellations, and membership upgrades
- Ensure compliance with safety and health regulations, as well as internal policies and procedures
- Foster a positive and inclusive community atmosphere to promote member engagement and retention
Education
Bachelor of Arts - Business Management
Curry College
High School Diploma -
Stoughton High School
Phone
cell, 781-535-4361
Timeline
Recruiting Specialist
The Panther Group
10.2022 - Current
Sales Consultant
Threshold Brands LLC
02.2020 - 10.2022
Senior Consultant
ILOVEKICKBOXING.COM
11.2018 - 12.2019
Manager
ILOVEKICKBOXING.COM
12.2016 - 10.2018
Bachelor of Arts - Business Management
Curry College
High School Diploma -
Stoughton High School