Brittany Brimm
Hazel Park
Summary
Proven leader with a track record of enhancing customer satisfaction and profitability at Domino's Pizza through strategic staff training and inventory management. Excelled in operations management and team building, significantly reducing labor costs while maintaining service quality. Skilled in customer relations and P&L management, adept at fostering positive environments and streamlining processes for efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Domino's Pizza
07.2019 - 07.2024
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
- Ensured compliance with health and safety regulations through regular inspections, staff training, and process improvements.
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Lead Teacher
Bright Horizons
04.2014 - 03.2019
- Kept classroom and feeding areas clean, neat, and safe.
- Promoted development of social, emotional, and communication skills in infants.
- Boosted communication skills among infants through engaging storytelling and song sessions.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
Childcare Assistant Teacher
Babes In Toyland
09.2012 - 02.2014
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
Education
Associate of Science - Radiologic Technology
Schoolcraft College
Livonia, MI05.2027
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Customer Relations
- Inventory Control
- Customer Relationship Management
- P&L Management
Certification
- ServSafe License - 03/2028
Timeline
General Manager
Domino's Pizza
07.2019 - 07.2024
Lead Teacher
Bright Horizons
04.2014 - 03.2019
Childcare Assistant Teacher
Babes In Toyland
09.2012 - 02.2014
Associate of Science - Radiologic Technology
Schoolcraft College
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