Brittany Brinkman
Cheyenne,WY
Summary
Experienced support professional with a proven track record of delivering effective solutions and ensuring client satisfaction. Skilled in troubleshooting, problem-solving, and providing technical support. Demonstrates a strong commitment to team collaboration and achieving results, while adapting to changing needs. Recognized for reliability, excellent communication skills, and the ability to navigate complex challenges with ease.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Support Partner
Dare To Live LLC
09.2024 - Current
- Help advocate for the voice of the youth to help the youth excel in school and activities along with helping youth stay in their homes
- Collaborated with cross-functional teams to develop comprehensive solutions for complex customer issues.
- Developed strong relationships with clients, leading to increased trust and confidence in our services.
- Assisted in the development of training materials, equipping new hires with the necessary knowledge for success in their roles.
Receptionist
A+ Charlie’s Appliances
05.2023 - 09.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Server
Buffalo Wild Wings
09.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Psychology
Laramie County Community College
Cheyenne, WY05-2025
High School Diploma -
East High School
Cheyenne, WY05.2022
Skills
- Mental health support
- Crisis intervention
- Customer service
- Active listening
- Remote support
- Call handling
- Teamwork and collaboration
- Problem-solving
- Time management
- Effective communication
Certification
- CPR & First Aid AED, 08/24, 08/26
- ServSafe
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Youth Support Partner
Dare To Live LLC
09.2024 - Current
Receptionist
A+ Charlie’s Appliances
05.2023 - 09.2024
Server
Buffalo Wild Wings
09.2022 - 05.2023
Associate of Science - Psychology
Laramie County Community College
High School Diploma -
East High School
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