Adrianne Gardea
Riverside,CA
Summary
Professional with solid background in youth support, skilled in conflict resolution, mentorship, and crisis intervention. Strong focus on team collaboration and achieving results, flexible with changing needs. Proven ability to build trust and rapport with youth, while implementing effective support strategies. Reliable, empathetic, and adaptable with excellent communication and organizational skills.
Overview
7
7
years of professional experience
Work History
Youth Support Specialist
Operation SafeHouse - MidCounty
02.2024 - Current
- Served as an advocate for participants'' rights during meetings with external agencies or service providers when needed.
- Improved youth engagement by implementing creative and interactive activities tailored to individual needs.
- Maintained detailed case notes on each participant''s progress throughout their involvement in the program.
- Supported academic achievement by offering tutoring services or connecting participants with appropriate educational resources.
- Promoted positive relationships between youths and their families by facilitating open dialogue and providing guidance on conflict resolution techniques.
- Mentored and guided youths through the process of developing leadership skills, fostering a sense of responsibility and accountability in their actions.
- Designed goal-oriented strategies that empowered youths to take charge of their own future plans while receiving ongoing support from our team.
- Addressed behavioral issues effectively, fostering a safe and supportive environment for all participants.
- Delivered youth transitional assistance in areas of education, life skills and career development.
Youth Development Specialist
Boys And Girls Club Of Redlands-Riverside
09.2023 - 04.2024
- Maintained documentation and records of training activities and group events.
- Led group discussions promoting critical thinking skills, empowering youth to make informed decisions about their futures.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Encouraged inclusivity and peer support within the group, fostering a sense of belonging among program participants.
Personnel Coordinator
United States Navy
08.2021 - 08.2023
- Designed and implemented internal training for supervisors and other personnel.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Assisted supervisors with employee performance management and offered recommendations for approach and process.
- Coordinated employee engagement events, promoting a healthy work-life balance across the organization.
- Enhanced employee satisfaction by implementing efficient scheduling and workload distribution procedures.
- Increased overall team productivity with regular performance evaluations and customized feedback sessions.
- Implemented effective training programs to enhance workforce skills and optimize organizational performance.
- Supported the development of succession planning initiatives to ensure organizational stability during leadership transitions.
- Established strong relationships between management and employees through transparent communication channels.
- Facilitated conflict resolution among staff members to maintain a positive working environment conducive to collaboration and growth.
Administrative Assistant
United States Navy
06.2020 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Executive Assistant
United States Navy
10.2019 - 06.2020
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Training Coordinator
United States Navy
04.2018 - 10.2019
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Developed engaging instructional materials, including presentations, handouts, and interactive activities.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Delivered high-quality classroom instruction using a variety of teaching methods tailored to individual learning styles.
- Streamlined onboarding processes for new hires, resulting in reduced time to full productivity.
Education
Associate of Science - Sociology
Riverside City College
Riverside, CA06.2025
Skills
- Strong Organizational Skills
- Scheduling
- Proficient in MS Office, Outlook, and Excel
- File and Records Management
- Administrative Support
- Risk Management
- Youth Counseling
- Mental Health Support
- Peer Mentoring
- Suicide Prevention
- Mental health awareness
Professionalaccomplishments
- Coordinated technical training and personal development classes for staff members.
- Fostered positive work environment through comprehensive employee relations program.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates.
- Advocated for staff members, helping to identify and resolve conflicts.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed filing system, entered data and completed other clerical tasks.
- Handled confidential and sensitive information with discretion and tact.
- Developed job-specific competencies and performance standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Timeline
Youth Support Specialist
Operation SafeHouse - MidCounty
02.2024 - Current
Youth Development Specialist
Boys And Girls Club Of Redlands-Riverside
09.2023 - 04.2024
Personnel Coordinator
United States Navy
08.2021 - 08.2023
Administrative Assistant
United States Navy
06.2020 - 06.2021
Executive Assistant
United States Navy
10.2019 - 06.2020
Training Coordinator
United States Navy
04.2018 - 10.2019
Associate of Science - Sociology
Riverside City College
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