Brittany Budd
Mason,OH
Summary
Dedicated healthcare professional with 9 years of experience in human and animal healthcare. Skilled in resolving complaints, assisting patients with registration, and meticulously updating and maintaining medical files. Possesses a robust understanding of medical procedures and terminology, with a proven ability to thrive in fast-paced environments. Committed to delivering exceptional customer service in hospital settings, ensuring both patients and their families receive the highest level of care and support. A strong advocate for patient well-being, consistently striving to enhance the overall healthcare experience.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant
Allpets at Pickerington
07.2018 - 08.2023
- Assisted veterinarians with patient examinations, appointments, treatment procedures, and daily clinical care.
- Obtained and accurately documented patient histories and vital signs.
- Safely restrained animals for examinations, diagnostic procedures, treatments, and other veterinary care.
- Administered medications and vaccines under veterinary direction, ensuring adherence to safety protocols for optimal patient outcomes.
- Performed venipuncture and assisted with catheter placement and other patient-care procedures.
- Collected specimens and conducted in-house laboratory tests to facilitate timely veterinary diagnosis and treatment.
- Communicated professionally and compassionately with pet owners about patient care and treatment instructions, enhancing client trust and satisfaction.
- Maintained accurate patient medical records and documentation using electronic systems.
- Assisted with veterinary pharmacy and medication handling, including organization and preparation of medications.
- Worked effectively in a fast-paced clinical environment while maintaining patient safety, accuracy, and quality of care.
Patient Care Technician
The Little Clinic
01.2015 - 01.2019
- Assisted healthcare providers with patient care and clinical workflows.
- Supported healthcare providers in delivering patient care and optimizing clinical workflows.
- Performed patient intake and obtained and accurately documented vital signs.
- Maintained accurate and confidential electronic medical records.
- Engaged with patients by phone and in person, ensuring professional and compassionate service to enhance their care experience.
- Provided patient education and reinforced provider instructions and follow-up recommendations.
- Collaborated with healthcare providers and clinical staff to streamline patient care processes.
- Remained calm, organized, and attentive to detail while managing high patient volume and urgent situations.
- Documented patient encounters in electronic medical records with accuracy and timeliness
- Coordinated patient flow, prioritized rooming, and supported efficient daily operations
Education
Veterinary Technician Program - veterinary technician
Penn Foster
01.2022
Undergraduate Coursework
Ohio University
Athens01.2013
Skills
- Veterinary Patient Care
- Patient Histories & Vital Signs
- Venipuncture & Catheter Placement
- Medication Handling
- Laboratory Testing
- Surgery & Dental Assistance
- Electronic Medical Records
- Veterinary Practice-Management Software
- Medical Documentation & Data Entry
- Scheduling Software
- Appointment Coordination
- Telephone Communication
- Compassionate Patient & Client Support
- Multitasking & Prioritization
- Attention to Detail
- Confidentiality
- Data management
Timeline
Veterinary Assistant
Allpets at Pickerington
07.2018 - 08.2023
Patient Care Technician
The Little Clinic
01.2015 - 01.2019
Veterinary Technician Program - veterinary technician
Penn Foster
Undergraduate Coursework
Ohio University