Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Bullock

Rocky Mount,NC

Summary

Supportive Eligibility Specialist with extensive application engagement and dedicated service skills. Professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Processing Technician

Octapharma Plasma Center
06.2023 - Current
  • Recorded biologicals and test results.
  • Inspected sterile package integrity prior to distribution.
  • Documented and verified patient information using laboratory information system.
  • Staging and shipping plasma samples
  • Verified samples.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Completed frequent inspections to identify and resolve problems affecting performance.

Warehouse Associate/Customer Service Specialist

QVC Distribution Center
10.2016 - 03.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Operated forklifts to transfer inventory to and from target destinations

Warehouse Lead

Draka Elevator
09.2011 - 08.2013
    • Trained employees on equipment operation and safety protocols.
    • Oversaw daily operations and shipping and handling processes.
    • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
    • Recorded information, shortages and discrepancies to keep records current and accurate.
    • Used hand-held scanners and physical logs to accurately track item movements.
    • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
    • Wrapped pallets in shrink wrap prior to loading.
    • Consistently lifted materials weighing as much as 50 pounds.

Customer Service Cashier

Harris Teeter
06.2009 - 10.2010
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Education

Certificate -

Pitt Community College
Winterville, NC
06.2022

High School Diploma -

Northern Nash High School
Rocky Mount, NC
06.2009

Skills

  • POS Systems and Ordering Platforms
  • Documentation Oversight
  • Knowledge of Production Processes
  • Machine Setup and Shutdown
  • Quality Inspections and Reporting
  • Teamwork and Communication
  • Material Handling
  • Batch Processing
  • Sterile processing
  • Precision measurement

Certification

National Career Readiness Certificate

Applied Math/ Level 4

Locating Information/ Level 4

Reading for Information/ Level 5

Timeline

Processing Technician

Octapharma Plasma Center
06.2023 - Current

Warehouse Associate/Customer Service Specialist

QVC Distribution Center
10.2016 - 03.2022

Warehouse Lead

Draka Elevator
09.2011 - 08.2013

Customer Service Cashier

Harris Teeter
06.2009 - 10.2010

Certificate -

Pitt Community College

High School Diploma -

Northern Nash High School

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Brittany Bullock