Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Personal Information
Certification
Timeline
Generic

Brittany Burgan

Gatesville,TX

Summary

  • Hard working, attentive, Motivated Highly-skilled phlebotomist with 5 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Veteran


  • Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Commercial Cleaner

All Around Maintenance and Janitorial
10.2023 - Current
  • Organized and used industrial cleaning products following strict safety procedures.
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Refilled soap dispensers and air fresheners in [Number] bathrooms.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.

Commercial Cleaner

JSI Janitorial
09.2022 - 03.2023
  • Organized and used industrial cleaning products following strict safety procedures.
  • Kept building entryway glass clean and polished for professional presentation.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Adhered to company policies for appearance, thoroughness, and facility security.
  • Emptied wastebaskets to transport trash and waste to disposal area.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained clean, neat, and professional entrances.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Refilled soap dispensers and air fresheners in [Number] bathrooms.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.

Phlebotomist

The Evans Agency
10.2021 - 08.2022
  • Working at cpl doing blood draws on all ages
  • Conducted venipuncture and other CT procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reviewed patient records for accuracy and completeness.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Monitored patients for reactions and verified sample quality.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Organized daily work based on collection priority.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Phlebotomist

Impact health lab
11.2020 - 07.2021
  • Traveling around central Texas drawing geriatrics patients, fire fighters, also drawing for the rehab in round encompass
  • Conducted venipuncture and other CT procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reviewed patient records for accuracy and completeness.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Monitored patients for reactions and verified sample quality.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.

Mobile Phlebotomist

Gamma Healthcare, Inc.
08.2019 - 11.2020
  • Going to different towns and facilities taking peoples blood
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Conducted venipuncture and other CT procedures.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Waitress/Cashier

J&ms Bbq
08.2017 - 08.2019
  • Took orders, waited on customers! Cashed customers out
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Phlebotomy Certification -

Phlebotomy Now
07.2024

High School -

Gatesville High School
Gatesville, TX
05.2009

Skills

  • Serving Experience (5 years)
  • Restaurant Experience (5 years)
  • Cash Handling (5 years)
  • Cashiering (5 years)
  • Laboratory Experience (Less than 1 year)
  • Patient Care (3 years)
  • Laboratory Procedures (Less than 1 year)
  • Medical Office Experience
  • Clinical laboratory experience (Less than 1 year)
  • ICD-10 (3 years)
  • Phlebotomy (3 years)
  • Chemical storage
  • Deep cleaning abilities
  • Equipment safety
  • Safe Chemical Handling

Additional Information

Microsoft excel, word certified

Assessments

  • Retail Customer Service, Familiar, 11/01/20, Comprehending and responding to retail customer needs.
  • Customer Service Fit, Proficient, 11/01/20, Measures the traits that are important for success for customer service roles
  • Medical Lab Procedures - Phlebotomy, Highly Proficient, 12/01/20, Selecting proper supplies based on physician orders for specimen collection protocol.
  • Work Style: Reliability, Highly Proficient, 12/01/20, Tendency to be dependable and come to work
  • Call Center Customer Service, Completed, 11/01/20, Applying customer service skills in a call center setting

Personal Information

  • Relocation: Anywhere
  • Authorized to work in the US for any employer

Certification

  • PT - Phlebotomy Technician

Timeline

Commercial Cleaner

All Around Maintenance and Janitorial
10.2023 - Current

Commercial Cleaner

JSI Janitorial
09.2022 - 03.2023

Phlebotomist

The Evans Agency
10.2021 - 08.2022

Phlebotomist

Impact health lab
11.2020 - 07.2021

Mobile Phlebotomist

Gamma Healthcare, Inc.
08.2019 - 11.2020

Waitress/Cashier

J&ms Bbq
08.2017 - 08.2019

Phlebotomy Certification -

Phlebotomy Now

High School -

Gatesville High School
Brittany Burgan