Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Brittany Burnoski

Jacksonville,FL

Summary

Experienced Dog Stylist with a proven track record of delivering high-quality grooming services and creating a positive experience for both pets and owners. Skilled in various grooming techniques and breed-specific styling, with a strong commitment to animal care and well-being. Backed by extensive customer service and management experience, excelling in client relations, team leadership, and operational efficiency Passionate about creating lasting relationships and maintaining a professional yet friendly environment for both clients and their furry companions.

Overview

9
9
years of professional experience

Work History

Pet Stylist

PetSmar
Jacksonville, Florida
01.2020 - Current
  • Bathed and groomed pets using gentle techniques.
  • Scheduled grooming appointments for animals.
  • Greeted customers upon arrival, while providing a safe and secure environment for pets.

Assistant Store Manager

Claire's Boutique
Jacksonville, Florida
02.2021 - 03.2022

• support the Store Manager in driving sales, ensuring customer service, and maintaining store operations

  • Team management
  • Training for multiple positions
  • Training for ear piercing
  • Performing ear piercing
  • Cleaning the store
  • Making bank deposits on behalf of the store
  • Scheduling
  • Etc

Pet Playtime Coordinator

Pet Paradise Resort
Jacksonville, Florida
01.2019 - 01.2021
  • organize and manage daytime play groups
  • Provide tours of the facility to new pet parents
  • Assist front desk with checking dogs in and out of the facility, help pet parents decide specific needs and services for their pet etc
  • Maintain a safe and controlled play space by closely monitoring body language
  • Clean up after pets
  • Clean play equipment and play yard turf
  • Etc

Membership Manager

Zips Car Wash
Jacksonville, Florida
02.2019 - 11.2020
  • overseeing all aspects of the car wash's membership program
  • ensuring a positive experience for members
  • maximizing revenue
  • Develop and implement strategies to retain existing members, such as loyalty programs, exclusive benefits, and personalized communication
  • Address member inquiries, resolve issues, and ensure a positive experience for all members.
  • Maintain accurate records of membership status, payment information, and member preferences.

Etc

Server

Longhorn Steakhouse
Jacksonville, Florida
06.2016 - 11.2018
  • Providing excellent customer service
  • taking and delivering orders accurately
  • ensuring a positive dining experience
  • Cleaning
  • Sorting utensils and many other various side tasks
  • Contributing to a team oriented environment

Skills

  • Strong communication
  • Customer service
  • Problem solving
  • Employee training
  • Emotional intelligence
  • Ability to adapt to change
  • Decision making abilities
  • Active listening
  • Delegation
  • Conflict resolution

Languages

American Sign Language
Limited
Italian
Limited

Timeline

Assistant Store Manager

Claire's Boutique
02.2021 - 03.2022

Pet Stylist

PetSmar
01.2020 - Current

Membership Manager

Zips Car Wash
02.2019 - 11.2020

Pet Playtime Coordinator

Pet Paradise Resort
01.2019 - 01.2021

Server

Longhorn Steakhouse
06.2016 - 11.2018
Brittany Burnoski