BRITTANY CALVERT
Franklin
Summary
Motivated and compassionate Social Work student committed to empowering individuals, families, and communities through informed support and advocacy. Experienced in building trusting relationships, utilizing active listening, and applying trauma-informed approaches in both academic and volunteer settings. Adept at collaborating with diverse populations and multidisciplinary teams to address needs, connect clients with resources, and promote long-term well-being. Eager to expand professional experience and contribute to meaningful change by bringing empathy, cultural humility, strong communication skills, and a dedication to ethical, client-centered practice to a growing social services organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crisis Intervention Specialist
08.2023 - Current
- Support survivors of domestic violence, sexual assault, and stalking through trauma-informed crisis intervention via hotline, textline, and in-person assistance. Conduct shelter intake screenings, assign rooms, and provide daily support to residents, including meals, hygiene items, and emotional care. Monitor facility safety through hourly checks and security systems, and respond calmly to emergencies. Maintain accurate documentation including case notes, service logs, and incident reports. Assist with housekeeping, meal preparation, and overall facility upkeep to ensure a safe, respectful living environment. Supervise volunteers and contribute to team efforts focused on empowerment, safety planning, and survivor well-being.
Cashier
Buffalo Wild Wings
07.2022 - 10.2023
- Managed front-of-house operations in a fast-paced sports bar, including accurate and efficient cash register transactions and order processing. Maintained a clean and organized counter and dining area to ensure a welcoming environment for guests. Collaborated closely with kitchen and service staff to support timely food delivery during high-volume periods. Handled customer inquiries and resolved concerns quickly and professionally, consistently contributing to a positive guest experience.
Eyewear Consultant
MyEyeDr.
05.2021 - 07.2022
- Assisted customers in selecting eyewear that aligned with their vision needs, personal style, and lifestyle preferences. Educated clients on lens options, frame features, and the latest eyewear technologies to support informed purchasing decisions. Collaborated with the optometric team to provide a seamless and supportive patient experience from exam to eyewear selection. Handled customer inquiries and concerns with professionalism, ensuring satisfaction and building client trust. Conducted follow-up calls to confirm satisfaction and address any post-purchase needs.
Education
Associate of Social Science - Social Work
Sinclair College
Dayton, OH05-2026
Skills
- Trauma-Informed Care
- Crisis Intervention & De-escalation
- Effective communication
- Document management
- Client confidentiality
- Referral networking
- Child and adolescent development
- Resilience building
Accomplishments
- Family advocacy certification
- Handle with care certification
- CPR certification
Certification
Family Advocacy
Timeline
Crisis Intervention Specialist
08.2023 - Current
Cashier
Buffalo Wild Wings
07.2022 - 10.2023
Eyewear Consultant
MyEyeDr.
05.2021 - 07.2022
Associate of Social Science - Social Work
Sinclair College