Brittany Carroll
Panama City,FL
Summary
Experienced patient coordinator with 15+ years in healthcare administration, known for patient intake, appointment scheduling, insurance verification, and EMR documentation. Skilled at keeping workflows organized and resolving scheduling details details.
Overview
16
16
years of professional experience
Work History
Patient Coordinator-Remote
Access Point Healthcare: Urgent Care
Panama City , FL
01.2022 - Current
- Coordinated patient intake at Access Point Healthcare urgent care front desk.
- Scheduled appointments and managed daily patient flow.
- Verified insurance coverage and updated demographic records.
- Collected patient forms and maintained confidential charts.
- Communicated visit details with clinical staff and providers.
- Answered patient calls and resolved scheduling questions.
- Supported referral coordination and follow-up instructions.
- Processed registration paperwork using healthcare office systems.
Care Coordinator
Seawind Medical Clinic
Panama City, Florida
03.2018 - 01.2022
- Coordinated patient appointments and provider schedules to enhance clinic workflow.
- Managed referral follow-ups and specialty visit routing to ensure timely patient care.
- Assisted Seawind care team with discharge planning and next-step coordination.
- Reviewed insurance information and authorization requirements for patient services.
- Updated electronic medical records with care plans and contact notes.
- Organized patient files, forms, and visit documentation for smooth intake.
- Resolved scheduling issues by escalating concerns with physicians and staff, improving appointment reliability.
Data Entry Specialist
Shoreline Medical Solutions
Panama City, Florida
03.2011 - 03.2018
- Entered patient records into medical databases for shoreline healthcare operations.
- Reviewed source documents for Shoreline Medical Solutions data accuracy and completeness.
- Updated billing and insurance information in electronic medical records systems.
- Verified patient demographics against referral forms and intake paperwork.
- Corrected missing data fields in clinical and administrative records.
- Routed confidential files to billing, scheduling, and medical staff.
- Maintained organized record workflows for medical office support.
Education
High School Diploma -
Rutherford Highschool
Panama City, FL06-2010
Skills
- Patient registration
- Insurance assessment
- EMR management
- Appointment coordination
- Referral management
- Discharge planning
- Healthcare operations
Timeline
Patient Coordinator-Remote
Access Point Healthcare: Urgent Care
01.2022 - Current
Care Coordinator
Seawind Medical Clinic
03.2018 - 01.2022
Data Entry Specialist
Shoreline Medical Solutions
03.2011 - 03.2018
High School Diploma -
Rutherford Highschool