Brittany Chapman
Bellbrook
Summary
Dynamic real estate professional with a proven track record at RE/MAX, excelling in negotiation and client representation. Adept at leveraging digital marketing strategies to enhance property visibility, achieving high customer satisfaction through personalized service. Strong organizational skills and a commitment to fostering positive client relationships drive successful transactions and business development.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
RE/MAX
2021.04 - 2024.05
- Developed comprehensive property listings utilizing advanced marketing strategies to attract potential buyers.
- Guided clients through buying and selling processes, ensuring informed decision-making at every stage.
- Conducted market analysis to determine competitive pricing and identify emerging real estate trends.
- Managed negotiations between buyers and sellers, fostering positive relationships and successful transactions.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Bartender/Server
Roosters Wings
2017.10 - 2023.11
- Developed and maintained extensive knowledge of drink recipes and menu offerings.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed inventory levels, ordering supplies as needed to minimize shortages.
- Trained all new staff.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar and server floor presentable and well-stocked to meet customer needs.
- Improved team morale and efficiency, leading by example and offering support during busy hours.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Administrative Assistant
RE/MAX
2020.02 - 2021.04
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Carry Out Specialist
Bob Evans
2014.04 - 2017.10
- Followed all company policies and procedures to deliver quality work.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Delivered exceptional customer service by efficiently managing to-go orders and ensuring accuracy in order preparation.
- Provided exceptional customer service in fast-paced dining environment.
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Buyer representation
- Lead follow up
- Works well independently
- Contract negotiation
- Social media marketing
- Client-oriented
- Tech-Savvy
- Digital marketing
- Leasing and sales
- MLS expert
- Business development
Languages
English
Timeline
Real Estate Agent
RE/MAX
2021.04 - 2024.05
Administrative Assistant
RE/MAX
2020.02 - 2021.04
Bartender/Server
Roosters Wings
2017.10 - 2023.11
Carry Out Specialist
Bob Evans
2014.04 - 2017.10