Dynamic and results-driven professional, excelling in cash handling and customer service excellence. Proven ability to train new employees and enhance team productivity. Recognized for organizational skills and a strong work ethic, consistently delivering high-quality service, and fostering positive customer relationships, I am good with teamwork and willing to take on the lead role when needed or asked.
Overview
3
3
years of professional experience
Work History
Overnight Stocker
goodwill industries of central alabama
Fort Novosel
05.2023 - 05.2025
Stocked shelves, racks, and bins with new or transferred merchandise.
Stamped price tags on merchandise, referring to official price lists.
Packed and unpacked items, checking breakables before stocking on shelves.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Removed expired and overripe items to provide freshest options and eliminate health risks.
Pulled items from stock using lift equipment and added to shelves or bins.
Worked collaboratively with other team members to achieve departmental goals.
Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
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Cashier/Money Center Associate
Walmart
Enterprise
01.2022 - 05.2023
Issued receipts, refunds, credits or change due to customers.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers,
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Resolved customer complaints professionally in accordance with company policy.
Counted money in cash drawers at the end of shifts to ensure amounts were correct.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Built and maintained productive relationships with employees.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.