Summary
Overview
Work History
Skills
Affiliations
References
Timeline
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Brittany Church

New Brockton

Summary

Dynamic and results-driven professional, excelling in cash handling and customer service excellence. Proven ability to train new employees and enhance team productivity. Recognized for organizational skills and a strong work ethic, consistently delivering high-quality service, and fostering positive customer relationships, I am good with teamwork and willing to take on the lead role when needed or asked.

Overview

3
3
years of professional experience

Work History

Overnight Stocker

goodwill industries of central alabama
Fort Novosel
05.2023 - 05.2025
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Worked collaboratively with other team members to achieve departmental goals.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.

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Cashier/Money Center Associate

Walmart
Enterprise
01.2022 - 05.2023
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers,
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawers at the end of shifts to ensure amounts were correct.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Skills

  • Product labeling
  • Organizational skills
  • Problem solving
  • Time management
  • Training new employees
  • Stocking shelves
  • Cleaning
  • Heavy lifting
  • Pallet jack operation
  • Cash handling
  • POS system operations
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Adaptive and creative
  • Active listener
  • Friendly and outgoing
  • Team leadership

Affiliations

  • graphic design
  • art

References

References available upon request.

Timeline

Overnight Stocker

goodwill industries of central alabama
05.2023 - 05.2025

Cashier/Money Center Associate

Walmart
01.2022 - 05.2023
Brittany Church