Brittany Clark
Fort Lauderdale,FL
Summary
Skilled Behavioral Health Technician with a proven track record, adept in conflict de-escalation and mental health support. Excelled in implementing therapeutic activities and crisis intervention, enhancing patient well-being and safety. Demonstrated exceptional documentation skills, contributing to team efficiency and patient care excellence.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
Victory Recovery Center
Pompano Beach, FL
03.2020 - 12.2020
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Prepared and submitted daily reports to management.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Admissions Coordinator
Behavior Wellness and Recovery
Boynton Beach, FL
03.2018 - 04.2019
- Provided exceptional customer service during phone and email interactions with prospective clients and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Managed admissions processes for incoming clients, promptly collecting and processing necessary documents.
- Completed preliminary paperwork for incoming and outgoing clients.
Lead Behavioral Health Technician/ Med Tech
Palm Partners
Delray Beach, FL
07.2015 - 03.2018
- Maintained detailed documentation of client progress for accurate reporting and effective communication among the treatment team.
- Participated in ongoing training opportunities to stay current on best practices in behavioral health treatment methodologies.
- Supported clients in developing skills for daily living, encouraging independence and overall wellbeing.
- Administered patient medications and tracked dosages.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Administered prescribed drugs to high-volume patient caseload.
Behavioral Health Technician
Drug Abuse Foundation (DAF)
Delray Beach, FL
06.2014 - 07.2015
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.
Education
Associate Degree In Nursing - Nursing Science
Palm Beach State College
Lake Worth, FLMed Tech/ CHHA/ CNA - Nursing Assistance
Paramount Training Services
West Palm Beach, FL09.2013
CNA/ CMA/ CHHA - Nursing Assistance
LTC Career Training
Toms River, NJ06.2005
Skills
- Conflict de-escalation
- Documentation skills
- De-escalation Strategies
- Mental Health Support
- Client Transportation
- Patient Observation
- Substance abuse experience
- Professional Boundaries Maintenance
Timeline
Behavioral Health Technician
Victory Recovery Center
03.2020 - 12.2020
Admissions Coordinator
Behavior Wellness and Recovery
03.2018 - 04.2019
Lead Behavioral Health Technician/ Med Tech
Palm Partners
07.2015 - 03.2018
Behavioral Health Technician
Drug Abuse Foundation (DAF)
06.2014 - 07.2015
Associate Degree In Nursing - Nursing Science
Palm Beach State College
Med Tech/ CHHA/ CNA - Nursing Assistance
Paramount Training Services
CNA/ CMA/ CHHA - Nursing Assistance
LTC Career Training