Brittany Clark
Leander
Summary
Dynamic customer service professional with a proven track record at Walmart, enhancing guest experiences through strong interpersonal skills and effective communication. Demonstrated flexibility and teamwork while managing event-specific procedures, resulting in increased guest satisfaction. Skilled in emergency response coordination, ensuring safety and a warm welcome for all patrons.
Overview
2017
2017
years of professional experience
Work History
Door Host
Walmart
- Collaborated with management to develop event-specific door procedures for seamless execution of special events.
- Ensured smooth entry for patrons by effectively managing the waitlist and communicating with the floor staff.
- Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
- Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.
- Enhanced guest experience by providing a warm welcome and efficient check-in process.
Customer Service
Walmart
09.2006 - 03.2016
- Collaborated with management to develop event-specific door procedures for seamless execution of special events.
- Ensured smooth entry for patrons by effectively managing the waitlist and communicating with the floor staff.
- Increased guest satisfaction by promptly addressing their concerns or inquiries at the door.
- Assisted in handling emergency situations calmly while coordinating with appropriate staff members or authorities when necessary.
- Enhanced guest experience by providing a warm welcome and efficient check-in process.
Education
Diploma - Diploma With Special Needs
Round Rock High School
Round Rock, TX05.2005
Skills
- Flexibility
- Professional appearance
- Tactfulness
- Assertiveness
- Strong interpersonal skills
- Teamwork
- Customer service
Timeline
Customer Service
Walmart
09.2006 - 03.2016
Door Host
Walmart
Diploma - Diploma With Special Needs
Round Rock High School
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