Seth Wiggins
San Marcos
Summary
Dynamic professional with a strong background in customer service and security. Recognized for enhancing guest experiences through effective communication and problem-solving. Proven ability to train teams and maintain high standards of professionalism. Skilled in cash handling and fostering customer loyalty, ensuring a welcoming environment for all.
Overview
8
8
years of professional experience
Work History
Door Host
Walmart
03.2024 - Current
- Greeted guests, ensuring a welcoming atmosphere and enhancing experience.
- Monitored entrance traffic to maintain security and facilitate access.
- Coordinated with staff for effective crowd control during peak times.
- Trained new hosts on procedures, fostering team cohesion and efficiency.
- Communicated with Asset Protection to prioritize store profits and safety.
- Resolved guest inquiries promptly, enhancing satisfaction and loyalty.
- Implemented protocols to ensure compliance with regulations and safety standards.
- Assisted in event preparations, contributing to successful venue activities.
Cashier /Customer Service Assistant
HEB
03.2019 - 02.2024
- Processed customer transactions with accuracy in cash handling.
- Delivered exceptional customer service, resolving inquiries to enhance experiences.
- Maintained organized checkout area to create welcoming atmosphere.
- Collaborated with team to streamline checkout, reducing peak wait times.
- Trained new cashiers on operations and service standards to uphold values.
- Managed inventory at checkout, ensuring stock for impulse purchases.
- Conducted daily cash reconciliations, identifying discrepancies for compliance.
- Welcomed customers and assessed their needs.
Landscaping
Self Employed
02.2017 - 03.2018
- Contributed to professional appearance through landscaping, including mowing and edging.
- Maintained cleanliness in outdoor spaces with regular trash removal and sweeping.
- Enhanced curb appeal through expert landscaping design implementation.
- Negotiated vendor contracts for landscaping and pest control, ensuring cost-effective solutions.
- Developed attention to detail and perfectionism for optimal work quality.
Education
Sports Heath Science
Calallen High School
Corpus Christi, TX07-2027
Skills
- Flexibility
- Professional appearance
- Tactfulness
- Assertiveness
- Cross-cultural sensitivity
- Basic security awareness
- Strong interpersonal skills
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Cleaning and sanitizing
- Multitasking
- Reliability
- Cash handling
- Customer relations
- Team coordination
TABC
When obtaining my Texas Alcohol Beverage Commission License, I honed my skills in checking ID's and making sure not only the person showing me was the person on the ID, but also whether it was real and up to date.
Timeline
Door Host
Walmart
03.2024 - Current
Cashier /Customer Service Assistant
HEB
03.2019 - 02.2024
Landscaping
Self Employed
02.2017 - 03.2018
Sports Heath Science
Calallen High School
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