Hi, I’m
Brittany Cleveland
Summary
Experienced educator, mentor, and program leader with 12+ years of experience in teaching, youth development, and program management. Skilled in delivering engaging instruction, leading teams, managing programs, and supporting diverse populations through trauma-informed and culturally responsive practices. Proven ability to build organized, student- and community-centered environments that drive growth, collaboration, and positive outcomes. Recognized for strong communication, adaptability, leadership, and problem-solving skills in fast-paced settings.
Overview
15
years of professional experience
1
Certification
Work History
Nu Life Outreach Ministries
Vice President of Operations
Current
Job overview
- Lead operational activities for a nonprofit organization dedicated to community outreach and service.
- Coordinate and maintain programs aimed at supporting over 200 local families and addressing community needs.
- Foster relationships with community partners and stakeholders to enhance outreach and engagement initiatives.
- Developed training programs to elevate employee skills and foster a high-performance culture.
- Led cross-functional teams in developing strategic initiatives aligned with organizational goals.
- Collaborated with cross-functional teams to align operations with organizational goals and objectives.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
Leading Ladies Mentoring Academy
Founder & CEO
07.2014 - Current
Job overview
- Lead a mentoring program focused on self-esteem, leadership, life skills, and social-emotional learning for girls and young women.
- Positively impact over 500 participants through mentorship, coaching, workshops, and community engagement initiatives.
- Cultivate relationships with students and families, creating supportive and accountability-driven environments for personal growth.
- Guide participants in enhancing communication skills, decision-making abilities, and leadership habits for success in school and life.
- Developed strategic partnerships with local organizations to enhance program offerings.
- Led workshops and training sessions focused on leadership development and empowerment.
- Oversaw recruitment processes for mentors, ensuring alignment with organizational values.
- Evaluated program effectiveness through participant feedback, implementing continuous improvements.
- Established a successful business by identifying market needs and developing innovative solutions.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Established mentoring programs fostering personal and professional growth for participants.
Memphis Business Academy High School
Urban Visual Arts / Media Teacher
10.2024 - 01.2026
Job overview
- Delivered comprehensive instruction in urban visual arts and media, incorporating creative writing and critical thinking to enhance student engagement and learning.
- Developed and implemented lesson plans aligned with Tennessee state standards, tailored to accommodate diverse learning needs and fostered an inclusive classroom environment.
- Collaborated with colleagues, families, and school staff to support student achievement and positive behavioral outcomes through culturally relevant teaching methods.
- Facilitated hands-on workshops integrating digital media tools for enhanced learning outcomes.
- Collaborated with faculty to integrate media projects across various subjects, promoting interdisciplinary learning.
- Assessed student projects, providing constructive feedback to improve technical skills and creative expression at 80% accuracy.
- Organized community events showcasing student media work, fostering collaboration between school and local organizations.
- Implemented innovative teaching methods utilizing current media technologies to enhance classroom experience.
- Led professional development sessions for staff on effective use of media resources in education settings.
- Collaborated with colleagues to develop cross-curricular connections, enriching students'' understanding of media and other subjects.
- Organized extracurricular activities such as film clubs and media workshops, fostering students'' passion for the subject outside of class time.
- Communicated effectively with parents regarding student progress, challenges encountered, and strategies for improvement at home.
- Developed comprehensive media curriculum aligning with industry standards and student engagement strategies.
CDTN
Supports Broker
05.2023 - 08.2024
Job overview
- Coordinated services and support planning to connect individuals and families with appropriate resources and community-based services.
- Maintained accurate documentation and case records to ensure continuity of care and effective service delivery.
- Built strong relationships with families, providers, and stakeholders while advocating for client needs and long-term goals.
- Employed organizational and problem-solving skills to manage over 100 multiple cases to support individualized planning.
- Evaluated program outcomes to identify areas for improvement and implement changes.
- Streamlined processes to enhance efficiency in client service delivery operations.
- Developed comprehensive assessments, identifying needs, and setting attainable goals for each client.
- Led training sessions on effective case management strategies for team members.
- Mentored junior staff on best practices for client support and resource allocation.
- Analyzed customers' issues and complaints and initiated corrective actions.
Public Partnerships
Supports Broker
06.2021 - 05.2023
Job overview
- Coordinated and connected 90% of clients and families with suitable resources and provider options, ensuring tailored support and service delivery.
- Developed individualized support plans in collaboration with clients and families.
- Facilitated communication between clients and service providers to ensure needs are met.
- Coordinated access to community resources and services for diverse client populations.
- Advocated for client rights and preferences in service delivery processes.
- Created educational materials to convey important information to service recipients.
- Assisted clients with obtaining housing, employment and support resources.
Brinkley Heights
5th Grade Teacher
07.2018 - 12.2019
Job overview
- Delivered tailored lesson plans that aligned with grade-level learning goals, effectively addressing diverse student needs and fostering academic growth.
- Established a positive classroom atmosphere through consistent management and relationship-building, enhancing student engagement and participation.
- Collaborated with families and school staff to monitor and support student progress, contributing to overall student success.
- Implemented differentiated instruction strategies to meet diverse learning needs within the classroom.
- Developed engaging lesson plans to enhance student understanding at 80% accuracy and retention of core subjects.
Cornerstone Prep Lester
Behavior Interventionist
07.2015 - 05.2017
Job overview
- Provided consistent intervention and accountability to support students with behavioral, emotional, and social needs, fostering relationship-building and student growth.
- Implemented behavior support strategies that enhanced student self-regulation and improved classroom outcomes.
- Collaborated with teachers, families, and school leadership to address behavior concerns and support individualized success plans, utilizing trauma-informed practices.
- Improved behaviors through modeling, role-playing and other effective strategies.
- Developed intervention plans based on established guidelines and individual needs.
- Helped students build skills to navigate typical academic and social situations.
- Met with teachers to establish goals for students in intervention program.
- Mediated conflicts through structured sessions.
- Completed observations of students in classroom and social situations.
GRAD Academy Memphis
Substitute Teacher
08.2014 - 05.2015
Job overview
- Delivered instructional support and maintained classroom continuity, ensuring student engagement and adherence to established routines.
- Adapted swiftly to various classroom environments, employing effective supervision and communication strategies to support student learning.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Girls Incorporated of Memphis
Site Director
08.2011 - 07.2014
Job overview
- Directed programs for girls aged 9–18, emphasizing confidence-building, leadership, and social skills enhancement.
- Expanded program outreach through strategic partnerships and the development of new initiatives aligned with organizational goals.
- Recruited, trained, and supported facilitators, ensuring high-quality program delivery and positive participant experiences.
- Maintained records and logs of work performed and materials and equipment used.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Collaborated with administration staff to develop functional budgets within allocated funds.
Education
Trevecca Nazarene University
Master of Arts from Teaching, Secondary Education Licensure
12-2028
Austin Peay State University
Bachelor’s Degree from Interdisciplinary Studies
05-2012
Skills
- Classroom Management
- Lesson Planning
- Standards-Aligned Instruction
- Student Engagement
- Differentiated Instruction
- Creative Writing Instruction
- Visual Arts Education
- Social-Emotional Learning
- Trauma-Informed Practice
- Youth Mentoring
- Family and Community Engagement
- Culturally Responsive Teaching
- Program Development
- Leadership and Team Collaboration
- Strategic planning and execution
- Organizational development
- Business development
- Leadership training
- Cross-functional team management
Certification
Certified Performance/Life Coach, Lipscomb University-Nashville, TN 2018
Languages
English
Timeline
Urban Visual Arts / Media Teacher
Memphis Business Academy High School
10.2024 - 01.2026
Supports Broker
CDTN
05.2023 - 08.2024
Supports Broker
Public Partnerships
06.2021 - 05.2023
5th Grade Teacher
Brinkley Heights
07.2018 - 12.2019
Behavior Interventionist
Cornerstone Prep Lester
07.2015 - 05.2017
Substitute Teacher
GRAD Academy Memphis
08.2014 - 05.2015
Founder & CEO
Leading Ladies Mentoring Academy
07.2014 - Current
Site Director
Girls Incorporated of Memphis
08.2011 - 07.2014
Trevecca Nazarene University
Master of Arts from Teaching, Secondary Education Licensure
Austin Peay State University
Bachelor’s Degree from Interdisciplinary Studies
Vice President of Operations
Nu Life Outreach Ministries
Current