Brittany Conklin
Thomson ,GA
Summary
Dynamic professional with extensive experience in customer service and sales, notably at Foundever. Proven ability to enhance client satisfaction through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently achieving productivity goals while maintaining high standards of service and quality. Fast learner adept at thriving in fast-paced environments.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Waitress
Waffle House
Thomson
05.2019 - Current
- Provide outstanding customer service in a fast-paced restaurant environment.
- Greet customers, take accurate food and beverage orders, and ensure timely service.
- Handle cash, credit card transactions, and balance receipts accurately.
- Maintain cleanliness and sanitation of dining areas, kitchen stations, and workspaces.
- Prepare food items according to company standards when needed.
- Resolve customer concerns professionally to ensure customer satisfaction.
- Train and assist new team members on restaurant procedures and customer service expectations.
- Work efficiently during high-volume shifts while maintaining quality service.
Kit Builder
John Deere
Grovetown
04.2023 - 11.2023
- Assembled and prepared parts kits for shipment according to company specifications.
- Packaged products accurately while meeting production deadlines.
- Ensured quality control standards were maintained throughout the process.
- Operated safely while following workplace policies and procedures.
- Collaborated with team members to maintain productivity goals.
Insurance Sales Agent
Foundever
Augusta, Ga
11.2022 - 04.2023
- Assisted customers with insurance products and policy information.
- Evaluated customer needs to recommend appropriate coverage options.
- Built rapport with clients while maintaining a professional and friendly demeanor.
- Processed customer information accurately and confidentially.
- Consistently focused on customer satisfaction and retention.
Production Associate
Fpl Food
Atlanta,Ga
08.2022 - 01.2023
- Packaged poultry products according to company standards.
- Prepared shipments for distribution and delivery.
- Maintained strict sanitation and food safety guidelines.
- Worked efficiently in a fast-paced production environment.
- Followed all workplace safety procedures.
Childcare Teacher
Next Generation Learning Center
Grovetown, GA
2020 - 08.2022
- Supervised and cared for children in a safe and nurturing environment.
- Assisted with educational activities and lesson implementation.
- Supported children’s social, emotional, and developmental growth.
- Communicated effectively with parents regarding daily activities and progress.
- Maintained classroom cleanliness and organization.
Education
High School Diploma -
Grovetown High School
Grovetown Ga05.2020
Skills
- Customer Service
- Cash Handling
- Team Collaboration
- Communication Skills
- Problem Solving
- Food Preparation
- Restaurant Operations
- Childcare & Early Childhood Education
- Sales & Customer Relations
- Microsoft Office Suite
- Microsoft Word
- Microsoft Excel
- Time Management
- Organization
- Order Taking
- Training New Employees
- Conflict Resolution
- Food Safety Practices
- Inventory & Stocking
- Fast Learner
- Multitasking
- Fast paced
Certification
CPR CERTIFICATION
First aid certification
About me
Dedicated and dependable team member with experience in fast-paced customer service environments. Currently employed at Waffle House, where I have developed strong skills in communication, teamwork, problem-solving, multitasking, and providing excellent service to customers. I am a hardworking and motivated individual who takes pride in completing tasks efficiently, learning new skills, and being open to new opportunities for growth and development.
Timeline
Kit Builder
John Deere
04.2023 - 11.2023
Insurance Sales Agent
Foundever
11.2022 - 04.2023
Production Associate
Fpl Food
08.2022 - 01.2023
Waitress
Waffle House
05.2019 - Current
Childcare Teacher
Next Generation Learning Center
2020 - 08.2022
High School Diploma -
Grovetown High School