Brittany Coomer
Monterey,TN
Summary
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth to achieve maximum outreach.
Overview
10
10
years of professional experience
Work History
Dealership Concierge
East Tennessee Dodge
Crossville, TN
05.2022 - Current
- Promote customer retention by exceptional guest experiences and satisfaction.
- Plan and promote all dealership events with local community
- Trained new team members on procedures and customer engagement techniques for consistency.
- Coordinated reservations and services, ensuring seamless operations for clients and staff.
- Managed communications and issue resolutions across departments
- Assisted guests with inquiries, demonstrating product knowledge and promoting dealership offerings.
Internet Sales Manager/BDC Manager
Cumberland Toyota
Cookeville, TN
01.2016 - 05.2022
- Developed and optimized digital marketing campaigns using CRM tools to drive lead generation.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue growth.
- Mentored team members on best practices for online customer interactions and product knowledge.
- Responded to internet inquiries and social media responses in timely matter.
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Developed online customer engagement via Facebook and Instagram.
Education
No Degree - Business Administration
Tennessee Technological University
Cookeville, TNSkills
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Exceptional communication
Timeline
Dealership Concierge
East Tennessee Dodge
05.2022 - Current
Internet Sales Manager/BDC Manager
Cumberland Toyota
01.2016 - 05.2022
No Degree - Business Administration
Tennessee Technological University