Brittany Cosby
Springfield,OH
Summary
Detail-oriented Office Manager with extensive experience in managing schedules, improving internal communications, and ensuring confidentiality. Recognized for fostering teamwork and implementing efficient office procedures that enhance operational excellence.
Overview
14
14
years of professional experience
Work History
Team Leader
Cognizant Technologies
Columbus, OH
07.2025 - Current
- Coordinated office operations to ensure efficient workflow and support team productivity.
- Implemented filing systems to enhance document organization and retrieval processes.
- Responded to inquiries via phone and email, providing timely information to clients and colleagues.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Office Manager
Lineage Logistics LLC
Springfield, OH
12.2021 - 07.2025
- Managed scheduling for meetings, appointments.
- Assisted in maintaining accurate records of office supplies and inventory management.
- Supported onboarding processes by preparing new employee documentation and orientation materials.
- Developed internal communication channels to improve collaboration among team members.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Home Health Caregiver (Manager)
Crsi Oh
Springfield, OH
06.2012 - 12.2021
- Provided personalized care and support to clients, enhancing daily living activities and comfort.
- Administered medications and monitored client health, ensuring adherence to prescribed treatment plans.
- Assisted with mobility and transportation, promoting independence and safety for clients in home environments.
- Documented client progress and communicated effectively with healthcare professionals regarding care adjustments.
- Developed tailored care plans in collaboration with families, addressing individual needs and preferences of clients.
- Assisted patients with daily living activities, improving their overall quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Fairborn High School
Fairborn, OHSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Coaching and mentoring
- Goal setting
- Overseeing daily activities
- Quality improvement
- Safety
- Relationship building
- Flexible schedule
Timeline
Team Leader
Cognizant Technologies
07.2025 - Current
Office Manager
Lineage Logistics LLC
12.2021 - 07.2025
Home Health Caregiver (Manager)
Crsi Oh
06.2012 - 12.2021
High School Diploma -
Fairborn High School