Brittany Cottrill
Oklahoma City,OK
Summary
Results-oriented professional with a strong background in virtual/marketing assistance and project coordination. Excelled in organizing and streamlining client requests for administrative and marketing needs as a Virtual Marketing Assistant at Tailored Assistant Services. Skills in project management, workflow optimization, and data accuracy in previous role as a Project Coordinator at CBN.
Overview
10
10
years of professional experience
Work History
Virtual/Marketing Assistant
Tailored Assistant Services
04.2024 - Current
- Communicating with clients to explore their needs and goals
- Building itineraries
- Working invoices with accuracy
- Managing social platforms through MetaBusiness & Living Social while tracking engagement
- Track trips and progress through Trello
- Assist in moving web pages and maintenance.
- Assisting multiple clients a day
Branch Office Administrator
Edward Jones
01.2023 - Current
- Organize and prepare appointment review folders for Advisor
- Communicate with clients to facilitate their needs to the Advisor
- Transferring funds under clients’ consent
- Manage expenses through home office
- Prepping paperwork and documentation for clients.
Project Coordinator/Assistant
CBN
01.2020 - 01.2023
- Created project deadlines through work orders and Asana
- Created workflows with specific criteria in Iterable to extract data for mailings then QCd data
- Communicated information to artists and writers on projects while enforcing deadlines
- Worked on knowledge base to be used in the call center.
Education
Associates Degree in Social Science -
Tidewater Community College
Norfolk01.2014
Skills
- Expert in working CRM database
- 15 Years in Customer Service
- Setting Timelines While Managing Projects
- Experience in Canva
- Microsoft Word & Excel experience
- Experience in Asana & Trello
- Attention to Detail
- Relationship Building
- Social Media Marketing
- Customer Engagement
- Social Media Platforms
- Time Management
- Project Coordination
- Digital Marketing
Timeline
Virtual/Marketing Assistant
Tailored Assistant Services
04.2024 - Current
Branch Office Administrator
Edward Jones
01.2023 - Current
Project Coordinator/Assistant
CBN
01.2020 - 01.2023
Associates Degree in Social Science -
Tidewater Community College
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