Brittany Cox
Business Adminstration/ Public Adminstration
Atlanta,GA
Summary
Recruiting Manager knowledgeable about full lifecycle of recruiting and adept at working with hiring managers to exact best strategies to meet hiring needs and maintain branding strategies. Effective at evaluating and selecting optimal advertising channels to attract desired candidates. Accomplished Recruiting Manager offering 15 years of experience managing positive applicant and employer relationships. Contributes administrative, organizational and program oversight skills to operational success. Exceptional network built through extensive involvement in organizations.
Overview
30
30
years of professional experience
9
9
years of post-secondary education
Work History
Barista
Microsoft
Atlanta, GA
03.2022 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Cleaned counters, machines, utensils and seating areas daily.
- Cultivated to recall customers' names and address each by name.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Maintained espresso equipment and performed minor repairs to keep coffee machines functioning properly.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Hiring and Recruiting Manager
Mcdonalds
Mcdonough, GA
02.2013 - 01.2022
- Managed recruitment team and educated and mentored new advisors.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Devised hiring and recruitment policies for over 50
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 50 new employees.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Elevated team performance via strategic planning and coaching in areas of prospecting, sales and value-added presentations.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Female Specimen
Henry County Accountability Court
Mcdonough, GA
03.2019 - 10.2021
- Cut, mounted and stained samples from hospital patients suffering from acute and chronic concerns.
- Completed complex histological procedures to prepare slides for analysis.
- Located disease markers and outlined findings in thorough reports for clinicians.
- Worked with pathologist to isolate abnormalities and narrow down likely diagnoses.
- Sorted specimens according to priority and difficulty of procedures and recorded all processes in pathology log.
- Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
- Set up, maintained and verified sterility of lab equipment and tools.
Human Resources Assistant
Department Of Public Health And Human Services
Fayetteville, GA
04.2015 - 10.2019
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Executive Administrative Assistant
Hectors Kitchen
Atlanta, GA
01.2017 - 09.2019
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Transcribed phone messages and relayed to appropriate personnel.
- Scheduled appointments and handled calenders for senior leadership.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees, and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Organized and updated schedules for executives.
Accounts Payable Clerk
Kuhene+Nagel
Atlanta, GA
08.2010 - 05.2015
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained good working relationships with vendors and resolved disputes.
- Maintained payable shared email inbox and digitized invoices for processing.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Assessed data and information to verify entry, calculation and billing code accuracy.
Shift Manager
Mcdonalds
Austell, GA
08.2003 - 05.2010
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained back-up associates and led crew members in managing operations of storefront.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Education
Bachelor of Science - Business Administration And Management
Strayer University
Washington, DC 10.2014 - 10.2022
MBA - Public Administration And Services
Strayer University
Washington, DC 01.2021 - Current
Skills
Food preparation and safety
Exceptional customer service
New hire training
Professional demeanor
Performance improvement
HR policies
Talent management
Scheduling
Conflict management
Administrative support
Mail handling
Recruitment
Effective planning
Business administration
Computer literacy
Selection strategies
UltiPro Recruiting expertise
Equal opportunities facilitation
Benefits and compensation management
Company organization
Organizational Development
Timeline
Barista
Microsoft
03.2022 - Current
MBA - Public Administration And Services
Strayer University
01.2021 - Current
Female Specimen
Henry County Accountability Court
03.2019 - 10.2021
Executive Administrative Assistant
Hectors Kitchen
01.2017 - 09.2019
Human Resources Assistant
Department Of Public Health And Human Services
04.2015 - 10.2019
Bachelor of Science - Business Administration And Management
Strayer University
10.2014 - 10.2022
Hiring and Recruiting Manager
Mcdonalds
02.2013 - 01.2022
Accounts Payable Clerk
Kuhene+Nagel
08.2010 - 05.2015
Shift Manager
Mcdonalds
08.2003 - 05.2010