Brittany Crawford
Edgewater
Summary
Proven leader and adept multitasker, I excelled at Scooters Lounge by enhancing customer satisfaction and streamlining operations. My expertise in customer relations and financial management drove significant improvements in service quality and fiscal health. Skilled in teamwork and maintaining high cleanliness standards, I consistently delivered solutions that exceeded expectations.
Overview
19
19
years of professional experience
Work History
Business Owner
Self-employeed
08.2023 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/cleaning services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Bar Server
Scooters Lounge
06.2006 - 06.2016
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
Education
High School Diploma -
Union City Area High School
Union City, PA05-2006
Skills
- Customer service
- Multitasking efficiency
- Customer relations
- Workplace safety
- Attention to detail
- Cleanliness standards
- Teamwork orientation
Timeline
Business Owner
Self-employeed
08.2023 - Current
Bar Server
Scooters Lounge
06.2006 - 06.2016
High School Diploma -
Union City Area High School
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