Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Davenport

Des Moines,IA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

18
18
years of professional experience

Work History

Certified Medical Assistant

Mercy One ENT
08.2015 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Schedule patients for upcoming appointments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures, and care plan instructions.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Working with 40-60 patients every day.

Patient Care Technician

Davita
05.2014 - 08.2015
  • Obtained patient vital signs and reported results every 15 minutes during treatment times.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Special Education Teacher Assistant

Des Moines Public Schools
12.2005 - 03.2013
  • Provided support to help students with special needs learn and grow.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
  • Supported student learning objectives through personalized and small group assistance.
  • Applied specialized teaching techniques to reinforce social and communication skills.
  • Helped classroom teachers achieve instructional objectives.
  • Maintained safety and security by overseeing 8-10 students in recess environments.
  • Escorted students to different school locations to provide ongoing assistance.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Supported teacher in development of individual learning strategies.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Established professional relationships with parents and other teachers to increase rapport and support.

Education

Associate of Applied Science - Medical Assisting

Vatterott College - Des Moines
Des Moines, IA
04.2014

High School Diploma -

Lincoln High School
Des Moines, IA
01.2005

Skills

  • Vital Sign Monitoring
  • Patient Flow Coordination
  • Patient Scheduling
  • Patient Assessments
  • Updating Medical Records
  • Patient Documentation
  • Clinical and Operational Judgement
  • Patient Chart Tracking

Timeline

Certified Medical Assistant

Mercy One ENT
08.2015 - Current

Patient Care Technician

Davita
05.2014 - 08.2015

Special Education Teacher Assistant

Des Moines Public Schools
12.2005 - 03.2013

Associate of Applied Science - Medical Assisting

Vatterott College - Des Moines

High School Diploma -

Lincoln High School

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Brittany Davenport