Brittany Dean
Rochester,NY
Summary
Experienced Bartender and banquet server. Skilled in customer service, inventory management, and team management. Developed and implemented new cocktail menus, trained new bartenders. Strong communication and ability to provide exceptional customer service.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Banquet Bartender
Convention Center
Rochester, NY
12.2024 - Current
- Completed daily side work tasks such as wiping down counters and restocking condiments and disposable items like straws and napkins.
- Monitored inventory levels throughout shift; reported low stock levels to management team so additional supplies could be ordered promptly.
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
- Inspected glasses for cleanliness before use; washed glasses using dishwasher or by hand when necessary.
- Prepared cocktails for banquet events according to recipes and customer requests.
- Responded promptly to inquiries from managers about beverage needs for upcoming events.
- Prepared mixed drinks by applying advanced mixology knowledge.
- Poured wine, beer, and cocktails for patrons.
Agatinas Restaurant
Rochester, US
05.2015 - 05.2020
- Inventory control.
- Customer service.
- Cash handling.
- Pos system.
- Sales.
- Team management.
- Training new employees.
Education
High school diploma -
Spencerport High School
Spencerport, NY01.2006
Skills
- Cocktail preparation
- Inventory control
- Customer service
- Cash handling
- Team management
- Beverage knowledge
- Attention to detail
- Problem solving
- Time management
- Making mixed drinks
- Sanitation standards
- Preparing for events
- Organizing stock
- Station stocking
- Recommending wines
- Efficient multitasking
- Safe food handling procedures
- Alcohol safety regulations
- Cocktail list development
- Mixed drinks preparations
- Event preparation
- Cleanliness and organization
- Conflict resolution
- Team player attitude
- Sales and upselling techniques
- Flexible schedule availability
- Fast paced environment adaptability
- Adherence to regulations
- Alcohol safety awareness
- Banquet events
- Wine pairings
- Professional demeanor
- Customer needs assessment
Certification
ServSafe, 03/01/19
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Banquet Bartender
Convention Center
12.2024 - Current
Agatinas Restaurant
05.2015 - 05.2020
High school diploma -
Spencerport High School