Brittany Dehoff
Fayetteville,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Manager of Operations
Fox And Superfine
05.2023 - Current
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
- Partnered with vendors and suppliers to effectively manage and budget.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Event Planner
Fox And Superfine
05.2023 - Current
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Managed event logistics and operations.
- Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
- Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
Web Designer
Fox And Superfine
05.2023 - Current
- Designed user interface to meet client specifications,
- Created wireframes and prototypes as part of the design process to facilitate clear communication of concepts between team members and clients alike.
- Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.
- Developed graphic and image assets for both content and digital marketing efforts.
- Increased online visitor engagement by incorporating interactive features like multimedia elements, animations, and call-to-action buttons.
Accounts Payable
Fox And Superfine
05.2023 - Current
- Maintained up-to-date customer records, facilitating accurate invoicing and prompt payment receipt.
- Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
- Reduced the number of overdue invoices for improved cash flow management.
- Enhanced vendor relationships through timely payments and clear communication channels.
Accounts Receivable Clerk
Evans Delivery Company
08.2021 - 02.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Inventory Specialist
Ulta Beauty Inc.
09.2019 - 03.2020
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Education
Associate of Arts - Business Management
Hillsborough Community College
Tampa, FL05.2018
Skills
- Teamwork and Collaboration
- Decision-Making
- Customer Service
- Staff Management
- Customer Relations
- Scheduling
- Operations Management
- Strategic Planning
- Inventory Tracking and Management
- Purchasing and planning
- Proficient in Microsoft
- Budget Development
Accomplishments
- Improved e-commerce sessions by 31%, net sales by 16%, and total orders by 101% by introducing new products, sales techniques, and researching markets within our niche.
Timeline
Manager of Operations
Fox And Superfine
05.2023 - Current
Event Planner
Fox And Superfine
05.2023 - Current
Web Designer
Fox And Superfine
05.2023 - Current
Accounts Payable
Fox And Superfine
05.2023 - Current
Accounts Receivable Clerk
Evans Delivery Company
08.2021 - 02.2022
Inventory Specialist
Ulta Beauty Inc.
09.2019 - 03.2020
Associate of Arts - Business Management
Hillsborough Community College
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