Brittany Del Vecchio
Milton
Summary
Dedicated, upbeat individual with a friendly demeanor and compassion, along with hands-on clinical training and a strong foundation in patient care. Proven ability to effectively communicate and collaborate within multidisciplinary teams, developed through diverse experiences as an administrative clerk for the Marine Corps and a team leader at Chick-fil-A. Adept at managing administrative tasks, demonstrating leadership skills, and providing exceptional customer service in fast-paced environments. Committed to fostering a supportive atmosphere for patients and colleagues alike, with a focus on delivering high-quality healthcare. Eager to leverage clinical knowledge and leadership experience in a nursing role to contribute positively to patient outcomes and team success.
Overview
6
6
years of professional experience
Work History
Legal and Administrative Clerk
United States Marine Corps
Milton
11.2018 - 07.2022
- Monitored logs and work records to track and manage reports, inventory, and supplies.
- Managed and updated company databases to ensure quick access to critical information.
- Performed office automation duties using email, desktop publishing, and spreadsheets.
- Processed and prepared business or government forms and expense reports.
- Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Compiled statistical reports related to sales activity, inventory levels, customer satisfaction surveys and other relevant data.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Maintained accurate records of financial transactions using accounting software programs.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Copied, sorted and filed records of office activities and business transactions.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Generated monthly performance reports based on organizational objectives.
- Produced and distributed memos, newsletters, and other forms of communication.
- Assisted with the implementation of new office procedures and administrative policies.
- Conducted research and compiled data for consideration in reports or projects.
- Organized and maintained filing systems, ensuring accuracy and confidentiality.
Waitress
South Market Bistro
Milton
01.2018 - 11.2018
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Performed basic math calculations when computing bills for customers' meals.
- Prepared checks accurately and processed payments promptly.
- Provided accurate change for cash transactions using a cash register system.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Participated in team meetings to discuss new menu items or changes in policy.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Team Leader
Chick Fil A
Chesapeake
02.2016 - 12.2017
- Delegated daily tasks to team members to optimize group productivity.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Maintained daily inventory to facilitate successful material distribution.
- Maintained positive working relationship with fellow staff and management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Assessed company operations for compliance with safety standards.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Completed daily quality assurance duties to provide feedback for improvements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Created training materials and conducted group trainings on new processes or procedures.
- Analyzed key performance indicators to identify effective strategies.
- Ensured compliance with all safety regulations in the workplace.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Education
Associate of Science - Nursing
Pensacola State College
Pensacola, FL05-2025
Skills
- Patient care
- Customer service
- Attention to detail
- Documentation and recordkeeping
- Professional and mature
- Professionalism
- Time management abilities
- Record sorting and filing
- Interpersonal skills
- Reliability
- Microsoft Excel
- Teamwork
- Problem-solving abilities
- Multitasking
- Communication
References
References available upon request.
Timeline
Legal and Administrative Clerk
United States Marine Corps
11.2018 - 07.2022
Waitress
South Market Bistro
01.2018 - 11.2018
Team Leader
Chick Fil A
02.2016 - 12.2017
Associate of Science - Nursing
Pensacola State College