Brittany DeMaso
Alachua
Summary
Experienced in pool operations and service. Commended for a helpful and professional approach, consistently proving as a valuable team member. Dedication to customer satisfaction evident in ability to effectively solve problems and address concerns. Relevant work experience and CPO Certificate. Prepared to bring skills and expertise to Gainesville pool industry, ensuring exceptional service and exceeding expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pool Technician
Pool Troopers
01.2022 - 12.2022
- Balanced water chemistry, performed filter and pump maintenance, and vacuumed pools to exceed customer needs
- Engaged in friendly interactions with customers to address concerns and ensure satisfaction
- Adapted to strenuous physical labor in challenging weather conditions to meet job requirements
- Demonstrated ability to prioritize tasks and work efficiently in a fast-paced environment
- Demonstrated courtesy, respect and professionalism to promote company values and customer care
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment
- Maintained clean, safe and appropriately stocked company vehicle
PSE Mail Processing Clerk Temp
US Postal Service
11.2021 - 01.2022
- Processed and organized incoming packages for distribution to appropriate departments in a warehouse environment as a seasonal employee
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards
- Quickly adapted to new tasks and technologies, which made me a valuable substitute across multiple teams
Office Assistant
Global Instrumentation, LLC
03.2017 - 09.2020
- Assisted with organization and maintenance of basic office functions for my father-in-law's small business
- Occasionally analyzed heart monitor data on proprietary software
- Worked part time as my first priority was raising my two young boys
Licensed Veterinary Technician
Compassionate Care Veterinary Hospital
01.2011 - 12.2013
- Administered medications and monitored anesthesia for animals
- Educated clients on pet care and provided compassionate customer service
- Maintained strict inventory of controlled substances
- Worked collaboratively with veterinarians and other technicians as part of a team
- Stocked and organized supplies in a clean and neat manner
Education
Veterinary technology -
Medaille College
Buffalo, NY12.2010
Skills
- Customer service
- Communication skills
- Pool cleaning experience
- Pool equipment maintenance
- Chemical level testing and balancing
- Hazardous chemicals handling
Certification
Certified Pool Operator with the Pool & Hot Tub Alliance
Timeline
Pool Technician
Pool Troopers
01.2022 - 12.2022
PSE Mail Processing Clerk Temp
US Postal Service
11.2021 - 01.2022
Office Assistant
Global Instrumentation, LLC
03.2017 - 09.2020
Licensed Veterinary Technician
Compassionate Care Veterinary Hospital
01.2011 - 12.2013
Veterinary technology -
Medaille College
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